{"id":58029,"date":"2023-07-26T09:56:58","date_gmt":"2023-07-26T09:56:58","guid":{"rendered":"https:\/\/syndigo.com\/legal\/privacy-policy-2\/"},"modified":"2026-03-20T06:07:04","modified_gmt":"2026-03-20T10:07:04","slug":"privacy-notice-for-call-attendees","status":"publish","type":"page","link":"https:\/\/syndigo.com\/de\/legal\/privacy-notice-for-call-attendees\/","title":{"rendered":"Privacy Notice for Call Attendees"},"content":{"rendered":"\n<section class=\"hero-inner dark hero-legal-v2\">\n\t<div class=\"container-epic\">\n\t\t<div class=\"hero-inner__content\">\n\t\t\t\n\t\t\t\t\t\t\t<h1 class=\"hero-inner__title\">Privacy Notice for Call Attendees<\/h1>\n\t\t\t\n\t\t\t\t\t\t\t<p class=\"hero-inner__description\">\n\t\t\t\t\tLast updated: March 24, 2026\t\t\t\t<\/p>\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"hero-inner__image\">\n\t\t\t<img\n\t\t\t\tsrc=\"https:\/\/syndigo.com\/wp-content\/uploads\/2025\/06\/about-us-hero-shape.svg\"\n\t\t\t\talt=\"Syndigo\"\n\t\t\t\tclass=\"shapes_hero\">\n\n\t\t\t\t\t\t\t<img\n\t\t\t\t\tsrc=\"https:\/\/syndigo.com\/wp-content\/uploads\/2026\/02\/image-4.png\"\n\t\t\t\t\talt=\"\"\n\t\t\t\t\tclass=\"main_image\" \/>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<div class=\"wp-block-group cookie-page is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<h2 class=\"wp-block-heading\">Summary<\/h2>\n\n\n\n<p>Syndigo is dedicated to understanding your needs to enhance our products and services. To achieve this, we may record calls, allowing us to focus fully on the conversation instead of taking notes, and to train our teams for better customer experience. We primarily use Microsoft Teams, but may also use other platforms like Zoom or Google Meet upon request. Recordings may be transcribed and analyzed post-call to further improve our service delivery.<\/p>\n\n\n\n<p><strong>If you want the recording to stop at any time, please let the call host know.<\/strong><\/p>\n\n\n\n<p>We collect the recording of your voice, video, and any shared screens, a transcript of the call, and your name, email, IP address, and browser type.<\/p>\n\n\n\n<p>We collect this data to (i) ensure we stay focused on our conversation, (ii) accurately capture key details and actions, (iii) train and develop our team, (iv) update customer systems such as our Customer Relationship Management (CRM), and (v) allow team members to review the call.<\/p>\n\n\n\n<p>Remember, you have the right to control your data. We only record the call and process data from the recording if you give us permission, which you can withdraw at any time by asking the host to stop recording.<\/p>\n\n\n\n<p>We may disclose your data to (i) Syndigo companies worldwide; (ii) agencies specializing in user experience, product use and requirements research; and (iii) providers of software for videoconferencing, sales enablement, customer relationship management, data analysis, and call transcription and analysis. These software provider companies are based in the U.S. and Australia.<\/p>\n\n\n\n<p>Please contact <a href=\"mailto:privacy@syndigo.com\">privacy@syndigo.com<\/a> if you want to exercise your rights to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Know what data we have about you.<\/li>\n\n\n\n<li>Correct any incorrect data.<\/li>\n\n\n\n<li>Delete your data if possible.<\/li>\n\n\n\n<li>Limit how we use your data.<\/li>\n\n\n\n<li>Object to how we use your data, especially for marketing.<\/li>\n\n\n\n<li>Move your data to another service.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity cookie-divider\"\/>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<h2 class=\"wp-block-heading\">Full Notice<\/h2>\n\n\n\n<p>This privacy notice for call attendees (\u201c<strong>Notice<\/strong>\u201d) explains how Syndigo collects, uses, and discloses your personal data when we record a call with you as a potential customer (\u201c<strong>Prospect<\/strong>\u201d) or as a current or former customer (\u201c<strong>Customer<\/strong>\u201d). It also explains how you can exercise your privacy rights and choices regarding that personal data.<\/p>\n\n\n\n<p>This Notice does not apply to Syndigo\u2019s processing of the personal data of Syndigo employees and contractors who participate in recorded calls. This notice also does not apply to the information learned during calls which is governed by our <a href=\"https:\/\/syndigo.com\/legal\/privacy-notice\/\">general Privacy Notice<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity cookie-divider\"\/>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<h2 class=\"wp-block-heading has-large-font-size\"><a><\/a>1. Who We Are<\/h2>\n\n\n\n<p>The controller is Syndigo LLC and its worldwide affiliate companies.<\/p>\n\n\n\n<div class=\"wp-block-advgb-accordions advgb-accordions-addff81c-e3b2-49e4-b420-955817048186 advgb-accordion-wrapper single-faq\" data-collapsed=\"true\">\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#ffffff;color:#000000;border-style:solid;border-width:1px;border-color:#e7e7e7\"><span class=\"advgb-accordion-header-icon accordion-state\"><svg class=\"advgb-icon-closed\" fill=\"#38d200\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,2C6.48,2,2,6.48,2,12s4.48,10,10,10s10-4.48,10-10S17.52,2,12,2z M17,13h-4v4h-2v-4H7v-2h4V7h2v4h4V13z\"><\/path><\/svg><svg class=\"advgb-icon-opened\" fill=\"#38d200\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,2C6.48,2,2,6.48,2,12s4.48,10,10,10s10-4.48,10-10S17.52,2,12,2z M17,13H7v-2h10V13z\"><\/path><\/svg><\/span><h5 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Learn More:<\/h5><\/div><div class=\"advgb-accordion-body\" style=\"background-color:#ffffff;border-style:solid !important;border-width:1px !important;border-color:#e7e7e7 !important;border-top:none !important\">\n<p>Syndigo is a global company that provides web-based content management solutions that help businesses access product details and digital assets in real-time (the \u201c<strong>Services<\/strong>\u201d). For the purposes of this Notice, the term \u201c<strong>Syndigo<\/strong>\u201d, \u201c<strong>we<\/strong>\u201d, \u201c<strong>us<\/strong>\u201d or \u201c<strong>our<\/strong>\u201d refers to Syndigo LLC together with its worldwide affiliates.<\/p>\n\n\n\n<p>When Syndigo records a call, we act as a controller of that personal data, which means that we decide why, whose, how, and what personal data are collected and processed We are primarily responsible for ensuring that the personal data is processed appropriately and in compliance with applicable data protection laws.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity cookie-divider\"\/>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<h2 class=\"wp-block-heading has-large-font-size\"><a><\/a>2. Types of Personal Data Collected During Recorded Calls &amp; Why Syndigo Processes It<\/h2>\n\n\n\n<p>When we record a call, we collect data such as the recording of the call, transcript, user identifiers, email address, IP address, browser type, and inferred data. We may use this information to enhance our services, support training, and manage customer relationships. We do not intentionally collect sensitive information or record others without their knowledge. We rely on you to ensure that anyone nearby is informed about and consents to the recording.<\/p>\n\n\n\n<div class=\"wp-block-advgb-accordions advgb-accordions-5c0905ee-2101-420b-a3da-e9130577e26d advgb-accordion-wrapper single-faq\" data-collapsed=\"true\">\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#ffffff;color:#000000;border-style:solid;border-width:1px;border-color:#e7e7e7\"><span class=\"advgb-accordion-header-icon accordion-state\"><svg class=\"advgb-icon-closed\" fill=\"#38d200\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,2C6.48,2,2,6.48,2,12s4.48,10,10,10s10-4.48,10-10S17.52,2,12,2z M17,13h-4v4h-2v-4H7v-2h4V7h2v4h4V13z\"><\/path><\/svg><svg class=\"advgb-icon-opened\" fill=\"#38d200\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,2C6.48,2,2,6.48,2,12s4.48,10,10,10s10-4.48,10-10S17.52,2,12,2z M17,13H7v-2h10V13z\"><\/path><\/svg><\/span><h5 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Learn More:<\/h5><\/div><div class=\"advgb-accordion-body\" style=\"background-color:#ffffff;border-style:solid !important;border-width:1px !important;border-color:#e7e7e7 !important;border-top:none !important\">\n<p>When Syndigo records a call, we may obtain the following information from the conference provider (for example, Microsoft Teams or Zoom):<\/p>\n\n\n\n<ul class=\"wp-block-list checkmark-list-new\">\n<li>Call recording, including voice and video (including any screenshared content).<\/li>\n\n\n\n<li>A transcript of the call and chat.<\/li>\n\n\n\n<li>User identifier (name and last name, or videoconferencing username).<\/li>\n\n\n\n<li>Email address.<\/li>\n\n\n\n<li>Internet Protocol (IP) address.<\/li>\n\n\n\n<li>Web browser type used for the call.<\/li>\n<\/ul>\n\n\n\n<p>Additionally, when the recording is uploaded to Syndigo\u2019s call recording analysis platform(s), we may derive insights about interactions. Syndigo uses these insights for training purposes, focusing on key areas such as product positioning and objection handling, to tailor our enablement efforts towards the most relevant topics.<\/p>\n\n\n\n<p>Under laws such as the California Consumer Privacy Act (<strong>CCPA<\/strong>), this data is categorized as follows: <em>Identifiers <\/em>(e.g., user identifier, email address, and IP address); <em>Internet or other electronic network activity information<\/em> (e.g., IP address and the specific web browser used, such as Chrome, Firefox\u2026); <em>Audio, electronic information, and visual information <\/em>(e.g., call recording); and <em>Inferences<\/em> (e.g., insights derived from interactions).<\/p>\n\n\n\n<p>Please do not share sensitive information (such as credit card numbers, Social Security number, health information, religious beliefs, or political opinions) during calls, as we do not intend to collect this data or record individuals around you. It is your responsibility to ensure that others nearby are not recorded unintentionally, or that you have informed them of this Notice and obtained their consent for the recording and processing of their personal data.<\/p>\n\n\n\n<p>We process personal data for the following purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list checkmark-list-new\">\n<li>Focus on the conversation with you rather than&nbsp; taking notes.<\/li>\n\n\n\n<li>Ensure appropriate actions are taken for each Customer and prospect, addressing your key needs.<\/li>\n\n\n\n<li>Capture next steps in lead and opportunity progression.<\/li>\n\n\n\n<li>Enable Syndigo\u2019s managers to review calls.<\/li>\n\n\n\n<li>Coach our customer-facing teams and maintain consistent messaging.<\/li>\n\n\n\n<li>Automatically update our CRM system.<\/li>\n\n\n\n<li>Quickly and easily reference past conversations.<\/li>\n\n\n\n<li>Allow missed attendees to access recorded calls.<\/li>\n\n\n\n<li>Tag recordings by criteria such as product, service or feature.<\/li>\n<\/ul>\n\n\n\n<p>If Syndigo, as a controller, collects or processes personal data from a Call Attendee for any purpose not listed above, we will disclose that purpose at the time you provide the personal data.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity cookie-divider\"\/>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<h2 class=\"wp-block-heading has-large-font-size\"><a><\/a>3. Syndigo\u2019s Lawful Basis for Processing Personal Data<\/h2>\n\n\n\n<p>We record calls with your consent, which you can withdraw at any time by requesting the host to stop the recording or using any settings available in the videoconferencing tool. Withdrawing consent will not affect any recordings or other legal uses of your data made prior to your withdrawal.<\/p>\n\n\n\n<div class=\"wp-block-advgb-accordions advgb-accordions-bb718869-27e6-4bd9-be35-63bc26b6de31 advgb-accordion-wrapper single-faq\" data-collapsed=\"true\">\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#ffffff;color:#000000;border-style:solid;border-width:1px;border-color:#e7e7e7\"><span class=\"advgb-accordion-header-icon accordion-state\"><svg class=\"advgb-icon-closed\" fill=\"#38d200\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,2C6.48,2,2,6.48,2,12s4.48,10,10,10s10-4.48,10-10S17.52,2,12,2z M17,13h-4v4h-2v-4H7v-2h4V7h2v4h4V13z\"><\/path><\/svg><svg class=\"advgb-icon-opened\" fill=\"#38d200\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,2C6.48,2,2,6.48,2,12s4.48,10,10,10s10-4.48,10-10S17.52,2,12,2z M17,13H7v-2h10V13z\"><\/path><\/svg><\/span><h5 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Learn More:<\/h5><\/div><div class=\"advgb-accordion-body\" style=\"background-color:#ffffff;border-style:solid !important;border-width:1px !important;border-color:#e7e7e7 !important;border-top:none !important\">\n<p>We process your personal data from call recordings based on your consent, which Syndigo requests before recording any call. You can withdraw your consent at any time by asking the host to stop the recording or using any settings available in the videoconferencing tool. Withdrawal of consent will not affect the legality of any processing conducted before the withdrawal or any processing based on other lawful grounds.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity cookie-divider\"\/>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<h2 class=\"wp-block-heading has-large-font-size\"><a><\/a>4. How Syndigo Shares Personal Data<\/h2>\n\n\n\n<p>Syndigo shares personal data with its affiliated companies and select third parties to operate and improve its services while ensuring appropriate safeguards are in place. This may include sharing data with service providers like CRM platforms, videoconferencing tools, and data analysis software, as well as agencies for research purposes. Additionally, Syndigo may disclose data to comply with legal obligations or during business transactions and reserves the right to use aggregated or anonymized data for any legal purpose.<\/p>\n\n\n\n<div class=\"wp-block-advgb-accordions advgb-accordions-2ee4ac0f-9748-419d-b0dc-2c157a248384 advgb-accordion-wrapper single-faq\" data-collapsed=\"true\">\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#ffffff;color:#000000;border-style:solid;border-width:1px;border-color:#e7e7e7\"><span class=\"advgb-accordion-header-icon accordion-state\"><svg class=\"advgb-icon-closed\" fill=\"#38d200\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,2C6.48,2,2,6.48,2,12s4.48,10,10,10s10-4.48,10-10S17.52,2,12,2z M17,13h-4v4h-2v-4H7v-2h4V7h2v4h4V13z\"><\/path><\/svg><svg class=\"advgb-icon-opened\" fill=\"#38d200\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,2C6.48,2,2,6.48,2,12s4.48,10,10,10s10-4.48,10-10S17.52,2,12,2z M17,13H7v-2h10V13z\"><\/path><\/svg><\/span><h5 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Learn More:<\/h5><\/div><div class=\"advgb-accordion-body\" style=\"background-color:#ffffff;border-style:solid !important;border-width:1px !important;border-color:#e7e7e7 !important;border-top:none !important\">\n<p>As a global business, Syndigo shares personal data among its affiliated companies and select third parties, ensuring appropriate safeguards are in place.<\/p>\n\n\n\n<p>We share personal data to operate our business, deliver, improve, and customize our Services and sales strategy, and for other legitimate purposes permitted by applicable laws.<\/p>\n\n\n\n<ul class=\"wp-block-list checkmark-list-new\">\n<li><strong>Syndigo Companies. <\/strong>We share data among Syndigo affiliates under an intra-group data transfer agreement.<\/li>\n\n\n\n<li><strong>Service Providers.<\/strong> We share personal data with third-party vendors who support us with:\n<ul class=\"wp-block-list checkmark-list\">\n<li>Sales enablement software.<\/li>\n\n\n\n<li>Videoconferencing tools (e.g., Microsoft Teams, Zoom, Google Meet).<\/li>\n\n\n\n<li>CRM and sales engagement platforms.<\/li>\n\n\n\n<li>Customer insights and user experience software.<\/li>\n\n\n\n<li>Data analysis software.<\/li>\n\n\n\n<li>Call transcription and analysis platforms.<\/li>\n\n\n\n<li>We may also engage agencies specializing in research related to product use, requirements, or user experience needs. These agencies may access previously recorded calls to support their research and analysis and may conduct sessions directly with Customers and Prospects.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>To learn how Syndigo ensures the protection of your personal data when sharing it with vendors in jurisdictions other than your own, please read <a href=\"#_6._How_Syndigo\">Section 6<\/a> below.<\/p>\n\n\n\n<ul class=\"wp-block-list checkmark-list-new\">\n<li><strong>Legal Obligations: <\/strong>Syndigo may disclose your personal data to comply with legal requirements, such as subpoenas, regulations, or government requests. We may also share your data to address fraud, security issues, protect safety, enforce agreements, or investigate illegal activities, which may include sharing information with our legal counsel.<\/li>\n\n\n\n<li><strong>Business Transfers: <\/strong>If Syndigo undergoes bankruptcy, merger, acquisition, reorganization, or sale of assets, your data may be transferred to a successor or relevant authorities as part of the transaction.<\/li>\n<\/ul>\n\n\n\n<p>We reserve the right to use, transfer, sell and share <em>aggregated <\/em>or<em> anonymous<\/em> data for any legal purpose, including analyzing usage trends or seeking compatible advertisers, sponsors, and customers.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity cookie-divider\"\/>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<h2 class=\"wp-block-heading has-large-font-size\"><a><\/a>5. For California Consumers: Sale and Sharing of Your Personal Data<\/h2>\n\n\n\n<p>Syndigo does not sell or share personal data from recorded calls, as defined under California data protection laws.<\/p>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity cookie-divider\"\/>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<h2 class=\"wp-block-heading has-large-font-size\"><a><\/a><a id=\"_6._How_Syndigo\"><\/a>6. How Syndigo Transfers Personal Data Across Borders<\/h2>\n\n\n\n<p>As a global company, Syndigo may process your personal data in various countries; however, we implement measures to ensure your data is appropriately protected. These measures include using standard contractual clauses and transferring data only to countries deemed to have adequate protection, such as those that have obtained adequacy decisions or U.S. companies that have self-certified under the Data Privacy Framework.<\/p>\n\n\n\n<div class=\"wp-block-advgb-accordions advgb-accordions-9fed3299-2dc0-405f-8539-94b461b5b846 advgb-accordion-wrapper single-faq\" data-collapsed=\"true\">\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#ffffff;color:#000000;border-style:solid;border-width:1px;border-color:#e7e7e7\"><span class=\"advgb-accordion-header-icon accordion-state\"><svg class=\"advgb-icon-closed\" fill=\"#38d200\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,2C6.48,2,2,6.48,2,12s4.48,10,10,10s10-4.48,10-10S17.52,2,12,2z M17,13h-4v4h-2v-4H7v-2h4V7h2v4h4V13z\"><\/path><\/svg><svg class=\"advgb-icon-opened\" fill=\"#38d200\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,2C6.48,2,2,6.48,2,12s4.48,10,10,10s10-4.48,10-10S17.52,2,12,2z M17,13H7v-2h10V13z\"><\/path><\/svg><\/span><h5 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Learn More:<\/h5><\/div><div class=\"advgb-accordion-body\" style=\"background-color:#ffffff;border-style:solid !important;border-width:1px !important;border-color:#e7e7e7 !important;border-top:none !important\">\n<p>As a U.S.-based global company, Syndigo may process your personal data in various countries, some of which may have less stringent data protection laws. However, Syndigo has implemented organizational and contractual measures to ensure that your personal data receives an appropriate level of protection. When the personal data is subject to the data protection laws of the European Economic Area, Switzerland or the UK, these measures include:<\/p>\n\n\n\n<p><strong>Adequacy Decisions:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list checkmark-list-new\">\n<li>We transfer<em> <\/em>personal data to recipients in countries or territories that applicable authorities have deemed to provide adequate protection for personal data. For example, the European Commission has so far recognized <a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/EN\/TXT\/?uri=CELEX%3A32010D0625\" target=\"_blank\" rel=\"noreferrer noopener\">Andorra<\/a>, <a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/EN\/TXT\/?uri=CELEX%3A32003D0490\" target=\"_blank\" rel=\"noreferrer noopener\">Argentina<\/a>, <a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/en\/TXT\/?uri=CELEX%3A32002D0002\" target=\"_blank\" rel=\"noreferrer noopener\">Canada<\/a> (commercial organizations), <a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/en\/ALL\/?uri=CELEX%3A32010D0146\" target=\"_blank\" rel=\"noreferrer noopener\">Faroe Islands<\/a>, <a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/EN\/TXT\/?uri=CELEX%3A32003D0821\" target=\"_blank\" rel=\"noreferrer noopener\">Guernsey<\/a>, <a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/EN\/TXT\/?uri=CELEX%3A32011D0061\" target=\"_blank\" rel=\"noreferrer noopener\">Israel<\/a>, <a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/EN\/TXT\/?uri=CELEX%3A32004D0411\" target=\"_blank\" rel=\"noreferrer noopener\">Isle of Man<\/a>, <a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/EN\/TXT\/?uri=uriserv:OJ.L_.2019.076.01.0001.01.ENG&amp;toc=OJ:L:2019:076:TOC\" target=\"_blank\" rel=\"noreferrer noopener\">Japan<\/a>, <a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/EN\/TXT\/?uri=CELEX%3A32008D0393\" target=\"_blank\" rel=\"noreferrer noopener\">Jersey<\/a>, <a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/EN\/ALL\/?uri=CELEX%3A32013D0065\" target=\"_blank\" rel=\"noreferrer noopener\">New Zealand<\/a>, <a href=\"https:\/\/ec.europa.eu\/info\/files\/decision-adequate-protection-personal-data-republic-korea-annexes_en\" target=\"_blank\" rel=\"noreferrer noopener\">Republic of Korea<\/a>, <a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/EN\/TXT\/?uri=CELEX%3A32000D0518\">Switzerland<\/a>, the United Kingdom under the <a href=\"https:\/\/ec.europa.eu\/info\/files\/decision-adequate-protection-personal-data-united-kingdom-general-data-protection-regulation_en\" target=\"_blank\" rel=\"noreferrer noopener\">GDPR<\/a> and the <a href=\"https:\/\/ec.europa.eu\/info\/files\/decision-adequate-protection-personal-data-united-kingdom-law-enforcement-directive_en\" target=\"_blank\" rel=\"noreferrer noopener\">Law Enforcement Directive<\/a>, and <a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/EN\/TXT\/?uri=CELEX%3A32012D0484\">Uruguay<\/a> as providing adequate protection. The latest list of countries or territories is available on the <a href=\"https:\/\/commission.europa.eu\/law\/law-topic\/data-protection\/international-dimension-data-protection\/adequacy-decisions_en\" target=\"_blank\" rel=\"noreferrer noopener\">European Commission\u2019s adequacy decision<\/a> page.<\/li>\n\n\n\n<li>As of the Last Updated Date, Syndigo transfers personal data subject to the GDPR and obtained from recorded calls to Syndigo companies in the UK under the European Commission\u2019s adequacy decisions for the <a href=\"https:\/\/ec.europa.eu\/info\/files\/decision-adequate-protection-personal-data-united-kingdom-general-data-protection-regulation_en\" target=\"_blank\" rel=\"noreferrer noopener\">UK<\/a>. Additionally, Syndigo may transfer personal data to U.S. companies that have self-certified their commitment to the Data Privacy Framework.<\/li>\n<\/ul>\n\n\n\n<p><strong>Standard Contractual Clauses:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list checkmark-list-new\">\n<li>We use the EU <a href=\"https:\/\/ec.europa.eu\/info\/law\/law-topic\/data-protection\/international-dimension-data-protection\/standard-contractual-clauses-scc\/standard-contractual-clauses-international-transfers_en\" target=\"_blank\" rel=\"noreferrer noopener\">standard contractual clauses<\/a> in our intra-group data transfer agreement, as &nbsp;well as equivalent mechanisms under UK and Swiss law. We also apply these clauses with vendors outside the EU, UK, and Switzerland.&nbsp;You can request a copy of the standard contractual clauses we have executed with each vendor or the Syndigo entity.<\/li>\n<\/ul>\n\n\n\n<p><strong>Data Privacy Framework<\/strong><\/p>\n\n\n\n<p>Syndigo LLC, 1WorldSync, Inc. and PowerReviews, Inc. comply with the EU-U.S. Data Privacy Framework (\u201c<strong>EU-U.S. DPF<\/strong>\u201d) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (\u201c<strong>Swiss-U.S. DPF<\/strong>\u201d) as set forth by the U.S. Department of Commerce. Syndigo LLC, 1WorldSync, Inc. and PowerReviews, Inc. \u00a0have certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (\u201c<strong>EU-U.S. DPF Principles<\/strong>\u201d) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. Syndigo LLC, 1WorldSync, Inc. and PowerReviews, Inc. have certified to the U.S. Department of Commerce that they adhere to the Swiss-U.S. Data Privacy Framework Principles (\u201c<strong>Swiss-U.S. DPF Principles<\/strong>\u201d) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy notice and the EU-U.S. DPF Principles and\/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (\u201c<strong>DPF<\/strong>\u201d) Program, and to view Syndigo LLC, 1WorldSync, Inc. and PowerReviews, Inc.\u2019s DPF certification, please visit\u00a0<a href=\"https:\/\/www.dataprivacyframework.gov\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">https:\/\/www.dataprivacyframework.gov\/<\/a> and <a href=\"https:\/\/www.dataprivacyframework.gov\/s\/participant-search\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">https:\/\/www.dataprivacyframework.gov\/s\/participant-search<\/a> (search for Syndigo LLC), respectively.<\/p>\n\n\n\n<p>Syndigo LLC, 1WorldSync, Inc. and PowerReviews, Inc. &nbsp;are responsible for the processing of personal data they receives, under the Data Privacy Framework, and subsequently transfers to a third-party acting as an agent on its behalf. Syndigo LLC, 1WorldSync, Inc. and PowerReviews, Inc. comply with the Data Privacy Framework Principles for all onward transfers of personal data from the EU, UK, or Switzerland, including the onward transfer liability provisions.<\/p>\n\n\n\n<p>With respect to personal data received or transferred pursuant to the Data Privacy Framework, Syndigo LLC, 1WorldSync, Inc. and PowerReviews, Inc. are subject to the investigatory and regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Syndigo LLC, 1WorldSync, Inc. and PowerReviews, Inc. may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.<\/p>\n\n\n\n<p>In compliance with the Data Privacy Framework Principles, Syndigo LLC, 1WorldSync, Inc. and PowerReviews, Inc. commit to resolve complaints about our collection or use of your personal data. EU, UK, and Swiss individuals with inquiries or complaints regarding our Data Privacy Framework compliance or this Notice should first contact Syndigo\u2019s Privacy Office using the information in&nbsp;<a href=\"https:\/\/syndigo.com\/legal\/privacy-notice-for-call-attendees\/#_11._How_to\">this section<\/a>.<\/p>\n\n\n\n<p>Syndigo LLC, 1WorldSync, Inc. and PowerReviews, Inc. have further committed to refer unresolved Data Privacy Framework complaints to\u202fVeraSafe, LLC (\u201c<strong>VeraSafe<\/strong>\u201d), an alternative dispute resolution provider located\u202fin the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit\u00a0<a href=\"https:\/\/verasafe.com\/public-resources\/dispute-resolution\/dispute-resolution-procedure\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">https:\/\/verasafe.com\/public-resources\/dispute-resolution\/dispute-resolution-procedure\/<\/a>\u00a0for more information or to file a complaint. The services of VeraSafe are provided at no cost to you.<\/p>\n\n\n\n<p>Additionally, Syndigo LLC, 1WorldSync, Inc. and PowerReviews, Inc. commit to cooperate with the EU Data Protection Authorities, the UK Information Commissioner\u2019s Office, and the Swiss Federal Data Protection and Information Commissioner (as applicable), and to comply with the advice given by such authorities regarding personal data transferred from the EU, UK, and Switzerland. Under certain conditions, more fully\u202foutlined on the\u202fData Privacy Framework website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity cookie-divider\"\/>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<h2 class=\"wp-block-heading has-large-font-size\" id=\"h-7-how-syndigo-secures-your-personal-data\">7. How Syndigo Secures Your Personal Data<\/h2>\n\n\n\n<p>Syndigo uses appropriate technical and organizational measures to protect your personal data.<\/p>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity cookie-divider\"\/>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<h2 class=\"wp-block-heading has-large-font-size\" id=\"h-8-how-long-syndigo-keeps-your-personal-data\">8. How Long Syndigo Keeps Your Personal Data<\/h2>\n\n\n\n<p>We retain your personal data only as long as necessary for the purposes for which it was&nbsp; collected, in compliance with our data retention policies. If Syndigo processes your personal data for more than one purpose, we will retain it until the purpose with the longest retention period expires, but we will stop using it for the purpose with a shorter retention period once that period expires.<\/p>\n\n\n\n<p>Our retention periods are aligned with our business needs and industry best practices.<\/p>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity cookie-divider\"\/>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<h2 class=\"wp-block-heading has-large-font-size\" id=\"h-9-children\">9. Children<\/h2>\n\n\n\n<p>We do not intend to collect the personal data of anyone under 16 years old. If you believe that we have collected such data, contact your call host or email <a href=\"mailto:privacy@syndigo.com\">privacy@syndigo.com<\/a>, and we will delete that information as soon as possible.<\/p>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity cookie-divider\"\/>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<h2 class=\"wp-block-heading has-large-font-size\" id=\"h-10-your-privacy-rights\">10. Your Privacy Rights<\/h2>\n\n\n\n<p>You have various rights regarding your personal data collected during recorded calls, including the right to be informed, access, correct, delete, port (transfer), and limit how your data is used, as well as the right to withdraw consent and to not face discrimination for exercising these rights. This Notice explains these rights in detail and how you can exercise them.<\/p>\n\n\n\n<div class=\"wp-block-advgb-accordions advgb-accordions-96cbd03b-1bcd-4d74-a0f1-db083ed17551 advgb-accordion-wrapper single-faq\" data-collapsed=\"true\">\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#ffffff;color:#000000;border-style:solid;border-width:1px;border-color:#e7e7e7\"><span class=\"advgb-accordion-header-icon accordion-state\"><svg class=\"advgb-icon-closed\" fill=\"#38d200\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,2C6.48,2,2,6.48,2,12s4.48,10,10,10s10-4.48,10-10S17.52,2,12,2z M17,13h-4v4h-2v-4H7v-2h4V7h2v4h4V13z\"><\/path><\/svg><svg class=\"advgb-icon-opened\" fill=\"#38d200\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,2C6.48,2,2,6.48,2,12s4.48,10,10,10s10-4.48,10-10S17.52,2,12,2z M17,13H7v-2h10V13z\"><\/path><\/svg><\/span><h5 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Learn More:<\/h5><\/div><div class=\"advgb-accordion-body\" style=\"background-color:#ffffff;border-style:solid !important;border-width:1px !important;border-color:#e7e7e7 !important;border-top:none !important\">\n<p>You have certain rights with respect to the personal data we obtain in the context of recorded calls. Below you\u2019ll find an explanation of these rights and choices and we explain how you can exercise them.<\/p>\n\n\n\n<p><em>Right to Know What Happens to Your Personal Data<\/em>. You have the right to be informed about how we collect, use, share, and retain your personal data. This Notice explains our data processing practices.<\/p>\n\n\n\n<p><em>Right to Know What Personal Data We Have About You. <\/em>This is called the right of access. You have the right to ask for details about the personal data we hold about you. This includes confirmation of whether we are processing your data and access to a copy of that data. Once we receive and confirm that the request came from you or your authorized agent, we will also provide to you:<\/p>\n\n\n\n<ul class=\"wp-block-list checkmark-list-new\">\n<li>The categories of personal data we process.<\/li>\n\n\n\n<li>The sources of your personal data.<\/li>\n\n\n\n<li>The purposes for processing your data.<\/li>\n\n\n\n<li>The retention period for your data or the criteria used to determine it.<\/li>\n\n\n\n<li>The third parties with whom we share your data.<\/li>\n\n\n\n<li>Specific pieces of your data in a sharable format.<\/li>\n\n\n\n<li>Details of any data sold or disclosed for business purposes, including categories of data and recipients.<\/li>\n\n\n\n<li>The legitimate interests we rely on, if applicable.<\/li>\n\n\n\n<li>The safeguards used if your data is transferred outside the EEA or UK.<\/li>\n<\/ul>\n\n\n\n<p>Under some circumstances, we may deny your access request. If we deny your request, we will explain why.<\/p>\n\n\n\n<p><em>Right to Change Your Personal Data<\/em>. This is called the right to rectification. You can ask us to correct or complete any inaccuracies in your personal data.<\/p>\n\n\n\n<p><em>Right to Delete Your Personal Data<\/em>. This is called the right to erasure, the right to deletion, or the right to be forgotten. You may request the deletion of your personal data. If deletion is not possible for technical or legal reasons, we will consider limiting its use and inform you of the reasons for any denial.<\/p>\n\n\n\n<p><em>Right to Ask Us to Limit How We Process Your Personal Data<\/em>. This is called the right to restrict processing. You can ask us to limit the use or storage of your data in certain situations, such as when the data is inaccurate or processing is unlawful.<\/p>\n\n\n\n<p><em>Right to Ask Us to Stop Using Your Personal Data<\/em>. This is called the right to object. This is your right to tell us to stop using your personal data. You may also object at any time to the processing of your personal data for direct marketing purposes. We will stop processing the relevant personal data unless: (i) we have compelling legitimate grounds for the processing that override your interests, rights, or freedoms; or (ii) we need to continue processing your personal data to establish, exercise, or defend a legal claim.<\/p>\n\n\n\n<p><em>Right to Move Your Personal Data<\/em>. In some cases, you have the right to request and receive a portable copy of your data in a structured, machine-readable format, which you can move or transfer to another organization.<\/p>\n\n\n\n<p><em>Right to Withdraw Your Consent<\/em>. If we process your data based on your consent, you can withdraw that consent at any time. This will not affect the legality of any processing prior to your withdrawal.<\/p>\n\n\n\n<p><em>Right to Non-Discrimination<\/em>. We will not discriminate against you for exercising your privacy rights. You will not be denied goods or services, charged different prices, or provided a different quality of service because you exercised these rights.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity cookie-divider\"\/>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<h2 class=\"wp-block-heading has-large-font-size\" id=\"h-11-how-to-exercise-your-privacy-rights-or-contact-syndigo\"><a id=\"_11._How_to\"><\/a>11. How to Exercise Your Privacy Rights or Contact Syndigo<\/h2>\n\n\n\n<p>To exercise your privacy rights or ask about Syndigo\u2019s data protection practices, you can contact us by email at&nbsp;<a href=\"mailto:privacy@syndigo.com\">privacy@syndigo.com<\/a>&nbsp;(preferred) or through the call host. We may need to verify your identity or authority before processing your request and will only use the information you provide for verification purposes. We aim to respond within one month. However, if more time is needed (up to 90 days), we will inform you. If your request is excessive or unfounded, we may charge a fee; however, we will provide an estimate first. If you\u2019re in the EEA, UK, or Switzerland and feel your concerns are not resolved, you can file a complaint with the relevant supervisory authority.<\/p>\n\n\n\n<div class=\"wp-block-advgb-accordions advgb-accordions-5f86eee6-6c93-4ea8-a60c-f05835ee0d0e advgb-accordion-wrapper single-faq\" data-collapsed=\"true\">\n<div class=\"wp-block-advgb-accordion-item advgb-accordion-item\" style=\"margin-bottom:15px\"><div class=\"advgb-accordion-header\" style=\"background-color:#ffffff;color:#000000;border-style:solid;border-width:1px;border-color:#e7e7e7\"><span class=\"advgb-accordion-header-icon accordion-state\"><svg class=\"advgb-icon-closed\" fill=\"#38d200\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,2C6.48,2,2,6.48,2,12s4.48,10,10,10s10-4.48,10-10S17.52,2,12,2z M17,13h-4v4h-2v-4H7v-2h4V7h2v4h4V13z\"><\/path><\/svg><svg class=\"advgb-icon-opened\" fill=\"#38d200\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\"><path fill=\"none\" d=\"M0,0h24v24H0V0z\"><\/path><path d=\"M12,2C6.48,2,2,6.48,2,12s4.48,10,10,10s10-4.48,10-10S17.52,2,12,2z M17,13H7v-2h10V13z\"><\/path><\/svg><\/span><h5 class=\"advgb-accordion-header-title\" style=\"color:inherit\">Learn More:<\/h5><\/div><div class=\"advgb-accordion-body\" style=\"background-color:#ffffff;border-style:solid !important;border-width:1px !important;border-color:#e7e7e7 !important;border-top:none !important\">\n<p>To exercise any of your privacy rights and choices, or inquire about Syndigo\u2019s data protection practices, you may contact Syndigo by email at&nbsp;<a href=\"mailto:privacy@syndigo.com\" target=\"_blank\" rel=\"noreferrer noopener\">privacy@syndigo.com<\/a>.<\/p>\n\n\n\n<p><strong>Verification of Your Identity<\/strong>: To correctly respond to any privacy request that you may make, we may need confirm that the request is genuinely from you. Therefore, we may require additional information to verify that you are who you say you are. We will only use the personal data you provide in connection with a request to verify your identity or authority to make the request.<\/p>\n\n\n\n<p><strong>Verification of Authority<\/strong>: If you are acting on behalf of someone else, we\u2019ll need proof of your authority, such as a signed permission, power of attorney, or legal guardianship.&nbsp; Alternatively, you may ask the individual to contact us directly using the contact details above to verify their identity with Syndigo and confirm with us that they gave you permission to submit this request.<\/p>\n\n\n\n<p><strong>Response Timing<\/strong>: Please allow us up to one (1) month to reply to your requests from the day we received the request. If we need more time (up to 90 days in total), we will inform you of the reason and the extension period in writing.<\/p>\n\n\n\n<p>If we cannot satisfy a request, we will explain why in our response.<\/p>\n\n\n\n<p><strong>Fees<\/strong>: We do not charge for processing requests unless they are excessive, repetitive, or unfounded. If a fee is necessary, we\u2019ll provide an estimate before proceeding.<\/p>\n\n\n\n<p><strong>Right to Lodge a Complaint with a Supervisory Authority<\/strong>: If you believe your privacy concerns have not been addressed and you are in the EEA, UK, or Switzerland, you have the right to lodge a complaint with the relevant supervisory authority.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity cookie-divider\"\/>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<h2 class=\"wp-block-heading has-large-font-size\" id=\"h-12-eu-uk-data-protection-representatives\">12. EU\/UK Data Protection Representatives<\/h2>\n\n\n\n<p>We have appointed <a href=\"https:\/\/www.verasafe.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">VeraSafe<\/a> as our representative in the EU for data protection matters. While you may also contact Syndigo directly, you may choose to contact VeraSafe on matters related to the processing of personal data subject to the EU GDPR. To contact VeraSafe as our EU Data Protection Representative, please use <a href=\"https:\/\/www.verasafe.com\/privacy-services\/contact-article-27-representative\/\" target=\"_blank\" rel=\"noreferrer noopener\">this<\/a> contact form or reach out via telephone at +420 228 881 031.<\/p>\n\n\n\n<p>Alternatively, you can contact VeraSafe at:<\/p>\n\n\n\n<p><strong>VeraSafe Ireland Ltd<br><\/strong>Unit 3D North Point House<br>North Point Business Park<br>New Mallow Road<br>Cork T23AT2P<br>Ireland<\/p>\n\n\n\n<p>We have also appointed VeraSafe as our representative in the UK for data protection matters. While you may contact Syndigo directly, you may also choose to contact VeraSafe on matters related to the processing of personal data subject to the UK GDPR. To contact VeraSafe as our UK Data Protection Representative, please use <a href=\"https:\/\/verasafe.com\/public-resources\/contact-data-protection-representative\" target=\"_blank\" rel=\"noreferrer noopener\">this<\/a> contact form or reach out via telephone at +44 (20) 4532 2003.<\/p>\n\n\n\n<p>Alternatively, VeraSafe can be contacted at:<\/p>\n\n\n\n<p><strong>VeraSafe United Kingdom Ltd.<br><\/strong>37 Albert Embankment<br>London SE1 7TL<br>United Kingdom<a><\/a><\/p>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity cookie-divider\"\/>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<h2 class=\"wp-block-heading has-large-font-size\"><a><\/a>13. Updates to This Privacy Notice<\/h2>\n\n\n\n<p>We regularly update this Notice, with the Last Updated Date shown at the top. We encourage you to check this Notice whenever you attend a recorded call with use to stay informed about how we collect and use your personal data.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Summary Syndigo is dedicated to understanding your needs to enhance our products and services. To achieve this, we may record calls, allowing us to focus [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":51846,"parent":40882,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","_page_status":"none","program_name":"","program_hidden_field_name":"","footnotes":""},"class_list":["post-58029","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.8 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Privacy Notice For Call Attendees<\/title>\n<meta name=\"description\" content=\"Learn about Syndigo&#039;s data collection practices during recorded calls, your privacy rights, and how to contact us for inquiries or requests.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Notice For Call Attendees\" \/>\n<meta property=\"og:description\" content=\"Learn about Syndigo&#039;s data collection practices during recorded calls, your privacy rights, and how to contact us for inquiries or requests.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/syndigo.com\/de\/legal\/privacy-notice-for-call-attendees\/\" \/>\n<meta property=\"og:site_name\" content=\"Syndigo\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/syndigoLLC\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-20T10:07:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/syndigo.com\/wp-content\/uploads\/2023\/11\/Syndigo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"4800\" \/>\n\t<meta property=\"og:image:height\" content=\"2512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@syndigoLLC\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"21 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/syndigo.com\\\/de\\\/legal\\\/privacy-notice-for-call-attendees\\\/\",\"url\":\"https:\\\/\\\/syndigo.com\\\/de\\\/legal\\\/privacy-notice-for-call-attendees\\\/\",\"name\":\"Privacy Notice For Call Attendees\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/syndigo.com\\\/de\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/syndigo.com\\\/de\\\/legal\\\/privacy-notice-for-call-attendees\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/syndigo.com\\\/de\\\/legal\\\/privacy-notice-for-call-attendees\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/syndigo.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/Syndigo.png\",\"datePublished\":\"2023-07-26T09:56:58+00:00\",\"dateModified\":\"2026-03-20T10:07:04+00:00\",\"description\":\"Learn about Syndigo's data collection practices during recorded calls, your privacy rights, and how to contact us for inquiries or requests.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/syndigo.com\\\/de\\\/legal\\\/privacy-notice-for-call-attendees\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/syndigo.com\\\/de\\\/legal\\\/privacy-notice-for-call-attendees\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/syndigo.com\\\/de\\\/legal\\\/privacy-notice-for-call-attendees\\\/#primaryimage\",\"url\":\"https:\\\/\\\/syndigo.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/Syndigo.png\",\"contentUrl\":\"https:\\\/\\\/syndigo.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/Syndigo.png\",\"width\":4800,\"height\":2512,\"caption\":\"Syndigo\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/syndigo.com\\\/de\\\/legal\\\/privacy-notice-for-call-attendees\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/syndigo.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Legal\",\"item\":\"https:\\\/\\\/syndigo.com\\\/legal\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Privacy Notice for Call Attendees\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/syndigo.com\\\/de\\\/#website\",\"url\":\"https:\\\/\\\/syndigo.com\\\/de\\\/\",\"name\":\"Syndigo\",\"description\":\"Data Unlocked. 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