{"id":85654,"date":"2025-01-29T05:12:06","date_gmt":"2025-01-29T10:12:06","guid":{"rendered":"https:\/\/syndigo.com\/product-descriptions\/powerreviews-community-engagement-platform\/"},"modified":"2026-04-03T10:19:25","modified_gmt":"2026-04-03T14:19:25","slug":"powerreviews-community-engagement-platform","status":"publish","type":"product-descriptions","link":"https:\/\/syndigo.com\/pl\/product-descriptions\/powerreviews-community-engagement-platform\/","title":{"rendered":"PowerReviews Community Engagement Platform"},"content":{"rendered":"<div class=\"global-banner-privacy has-celadon\">\n<div class=\"container\">\n<div class=\"global-banner-privacy__data\">\n<div>\n<p><span style=\"font-size: revert; color: initial;\">PowerReviews Community Engagement Platform (<\/span><b style=\"font-size: revert; color: initial;\">\u201cPowerCE\u201d<\/b><span style=\"font-size: revert; color: initial;\">) is a software solution that enables clients to<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"standard-content pt-5 pb-0\">\n<div class=\"container\">\n<div class=\"row gx-5\">\n<div class=\"col-12\">\n<p>leverage their own loyalty communities to run sampling campaigns independently.<\/p>\n<p>This Product Description describes the application functionality provided by the PowerCE solution. It forms part<br \/>\nof the Agreement to provide Client with the PowerCE capabilities. Capitalized terms used but not defined herein<br \/>\nhave the definitions assigned to them in the Master Services Agreement and any links to the PowerReviews<br \/>\nwebsite included in this Product Description.<\/p>\n<h2 class=\"h5\">1.Capabilities<\/h2>\n<p class=\"p-l\">Key Features:<\/p>\n<ol type=\"1\">\n<li>Private Labeled Community Application: Customize the onboarding experience for community members<br \/>\nfor brand consistency and ability to target based on useful data points. Host the community-facing<br \/>\napplication on a custom domain.<\/li>\n<li>Community Management: Leverage automated community moderation rules to ensure members abide<br \/>\nby community standards, support inquiries from users with full visibility into their member experience.<\/li>\n<li>Integration with PowerReviews CorePlatform: Seamlessly build campaigns for products within your<br \/>\nPowerReviews product catalog, reviews flow directly into your customer portal for moderation, display<br \/>\nand syndication per your existing configurations. Access and review sampling-specific analytics.<\/li>\n<li>Collection: Run campaigns on your schedule, with no limitations on size, scope or frequency. Tier<br \/>\nsubscription governs usage restrictions.<\/li>\n<\/ol>\n<p><b>Note:<\/b> The PowerCE Platform is available only to Core Platform customers, and is available in English only.<br \/>\nHowever, clients may choose to customize individual messaging templates and can communicate with<br \/>\ncommunity members in any language they desire. The use of the PowerCE platform is dependent on a Core<br \/>\nPlatform subscription, and all data collected is governed by the terms agreed upon in that subscription.<\/p>\n<h2 class=\"h5\">2.Implementation<\/h2>\n<p><b>Overview:<\/b> PowerReviews team will provide comprehensive support to Client throughout the implementation of<br \/>\nits PowerCE Platform. This support will be available from kickoff, through the implementation service end date<br \/>\nlisted on the Order Form. If no specific start and end dates are included, support will be available for 90 days<br \/>\nfollowing the project kickoff call.<\/p>\n<p>Scope of Implementation Services:<\/p>\n<ul>\n<li>Kickoff Call: Company will coordinate a kickoff call with Client within 30 days of contract signature to<br \/>\nalign on objectives, timelines, and requirements.<\/li>\n<li>Status Calls: Company will coordinate regular update calls with Client throughout the implementation<br \/>\nphase to track progress and address any emerging needs. These calls will be scheduled based on<br \/>\nmutually agreed-upon intervals, typically on a weekly basis.<\/li>\n<li>Implementation Support: Company will provide comprehensive support to the Client in implementing the<br \/>\nsolutions outlined below, while strictly adhering to PowerReviews\u2019 best practices. This support<br \/>\nencompasses guiding the client through the implementation of the products specified in the Order Form.<br \/>\nSpecifically, support includes providing expert guidance and assistance to ensure the successful<br \/>\ndeployment and configuration of the defined solutions. Support is available during normal business<br \/>\nhours and does not extend to after-hours support.<\/li>\n<\/ul>\n<p>Company will provide support to the Client in implementing the PowerCE solution,which includes:<\/p>\n<ol type=\"1\">\n<li>Customized Onboarding Survey: Client will collaborate with PowerReviews in accordance with best<br \/>\npractices to define community signup flow.<\/li>\n<li>Brand Logo &amp; Colors: Client will provide applicable brand assets to enable customization within platform<br \/>\nexperience<\/li>\n<li>Custom Hosting: Client will authorize the use of a custom domain to host the community facing portal, if<br \/>\napplicable<\/li>\n<li>Email Management: Client will authorize the use of a brand-owned email address to use for community<br \/>\ncommunications, if applicable. Client will review standard email templates and adjust accordingly<\/li>\n<li>Terms &amp; Conditions: Client will provide hosted terms and conditions, privacy policy and any other legal<br \/>\nrequirements to govern the community<\/li>\n<li>User Enablement: Client will identify users to provide access to the Sampling platform and provide<br \/>\ntraining to users ahead of launch<\/li>\n<\/ol>\n<p>Pre-launch Quality Assurance: Company will conduct comprehensive testing and validation of the setup to<br \/>\nensure readiness for launch. Feedback resulting from the testing will be shared with the Client, who will be<br \/>\nresponsible for addressing and implementing any necessary changes. Upon completion of the changes by the<br \/>\nClient, they will notify the Company to conduct another review.<\/p>\n<p>Post-launch Quality Assurance: After the solution has gone live, the Company will continue to monitor and<br \/>\nevaluate its performance to ensure optimal functionality. Any feedback or issues identified during this phase will<br \/>\nbe communicated to the Client. The Client will be responsible for addressing and implementing necessary<br \/>\nchanges based on the feedback provided by the Company. Once the Client has made the required changes,<br \/>\nthey will notify the Company for further review and assessment.<\/p>\n<p><b>Note:<\/b> Additional customizations outside the scope outlined above must be outlined and agreed upon ahead of<br \/>\ntime, and may result in additional fees.<\/p>\n<h2 class=\"h5\">Client Obligations<\/h2>\n<p>Since this product is available to PowerReviews Core Platform clients, the implementation responsibilities<br \/>\nconcerning Product and Review Data outlined<a class=\"link-info\" href=\"https:\/\/1worldsync.com\/product-descriptions\/powerreviews-core-platform\/\"> HERE<\/a> are also applicable.<\/p>\n<p>During Implementation:<\/p>\n<ul>\n<li>Provide detailed outline of onboarding survey, including client-hosted Terms &amp; Conditions and Privacy<br \/>\nPolicy that govern the community.<\/li>\n<li>Authorize use of custom domain and email address to be used, if applicable.<\/li>\n<\/ul>\n<h2 class=\"h5\">Company Obligations<\/h2>\n<p>Pre-Implementation:<\/p>\n<ul>\n<li>Provide support to the Client in vetting onboarding survey flow and content according to best practices.<\/li>\n<li>Assist the Client in implementing custom domain and email authorizations.<\/li>\n<li>Provide access to the Sampling platform.<\/li>\n<\/ul>\n<p>Post-Implementation:<\/p>\n<ul>\n<li>The PowerCE Platform undergoes regular updates to enhance functionality and performance. Clients will be notified of any changes that may affect user experience or campaign configuration.<\/li>\n<li>Post-implementation support is available through PowerReviews\u2019 standard support channels.<\/li>\n<li>Support allowance is governed by the Core Platform subscription, with PowerCE subscription management falling under the same account team as the Core subscription.<\/li>\n<li>The PowerCE Platform is designed to align with WCAG 2.1 Level AA standards, ensuring an accessible experience for all users.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>PowerReviews Community Engagement Platform (\u201cPowerCE\u201d) is a software solution that enables clients to leverage their own loyalty communities to run sampling campaigns independently. This Product [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":0,"template":"","meta":{"_acf_changed":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","_page_status":""},"product-description-language":[],"service-descriptions":[],"class_list":["post-85654","product-descriptions","type-product-descriptions","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.8 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>PowerReviews Community Engagement Platform - Syndigo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PowerReviews Community Engagement Platform\" \/>\n<meta property=\"og:description\" content=\"PowerReviews Community Engagement Platform (\u201cPowerCE\u201d) is a software solution that enables clients to leverage their own loyalty communities to run sampling campaigns independently. 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