Product Introduction

This Product Description describes the functionality and usage requirements to provide Clientwith Product Introduction (“PI”) as of the effective date shown above. This Product Descriptionforms part of the Contract to provide Client with PI. Capitalized terms used but not definedherein have the definitions assigned to them in the 1WorldSync General Terms and Conditions.

1. Services

1WorldSync offers Product Introduction as an addition to the 1WorldSync Item Management Platformto provide participants with a methodology and a web interface to collaborate and incorporateGDSN standards based processes and data to streamline the new item product listing process withPI demand side recipients. 1WorldSync will provide technical assistance to help Client prepareand synchronize its new product content. This service includes support for preparation, testing,and assistance to ensure quick implementation of PI by Client.

2. GDSN Connector Access

As part of the use of the PI solution, Client is granted access to the Item Management Platform and the GDSN Connector. Use of the Item Management platform is limited to the delivery of item data and content to select retailers. Participating retailers may include:

• Walmart
• The Kroger Company
• Albertsons Companies
• Amazon
• Meijer Inc.
• Wegmans Food Markets
• Wakefern Food Corp.
• HEB

3. Data Formatting Requirements

Usage of PI requires adoption and correct usage of product identification and measurementstandards. Client is strongly advised to review the applicable documentation from GS1, GDSN DataExcellence, Inc. and Client’s data recipients on the preparation of product content to bepublished to them.

• AS2 Users using the Applicability Statement 2 “AS2” standard forcommunications must adhere to the following rules:
  • Multiple, simultaneous (close in time) business transactions for a given companymust be sent via batch messages and not in multiple, individual messages. Themaximum number of documents allowed in a single XML message is 1000. Sending XMLmessages of a specific type (for example, Catalog Request) must not be any morefrequent than once every 5 minutes unless the message contains at least 1000documents.
  • The “listener” endpoint must be running during processing of messages until alltransactions are processed and reconciled. (The AS2 “listener” is the client-sidesoftware/routine that waits for the response message and prevents inadvertent Denialof Service attacks that may result in deactivation.)
  • Users must provide around the clock (24 x 7) technical phone contact
  • Users must use an AS2 solution that is certified by DGI (Drummond Group Inc.)
  • No more than 10 concurrent connections are allowed.
  • Must be able to use publicly available hostnames (not IP addresses).
  • When sending an asynchronous message and receive a HTTP 200 response but no MDN,wait at least an hour to retry sending the message again. The number of retriesshould be limited to 3.
  • The maximum file size or XML message size is 75MB.

4. Additional Services

The Product Introduction Service does not include any customization or configuration of PI, orother 1WorldSync products or services unless they are separately contracted and paid for byClient. Upon Client’s request, 1WorldSync will provide Client with a custom quote and Statementof Work for such Professional Services.

5. Support

Technical Call Center. 1WorldSync provides technical support for PI at 1-866-280-4013 orvia email at technicalsupport@1worldsync.com.

Administrative and Billing Support. For administrative and billing issues, pleasecontact 1WorldSync customer support at 1-866-280-4013 or at businesssupport@1worldsync.com.

Documentation and Training. In addition to written documentation, 1WorldSync providesweb based training for Product Introduction