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SUCCESS STORY

Clean Data, Shining Results: How DR.SCHNELL Showcases Product Information with Syndigo

DR.SCHNELL

About DR.SCHNELL

DR.SCHNELL is a leading manufacturer of high-quality professional cleaning products used in various sectors such as building cleaning, gastronomy, textile hygiene, hospitality, healthcare, transportation, and industrial operations. The Munich-based traditional company, now in its seventh generation, employs almost 500 people throughout the DR.SCHNELL Group and is operating across Europe.

The successful deployment of Syndigo’s syndication solution at DR.SCHNELL was enabled by several key factors:

  • Dedicated Data Integration Team: The core team from Syndigo played a crucial role in ensuring a smooth and effective integration process.
  • Agile Methodology: An agile approach allowed for quick adjustments and improvements, ensuring the project stayed on track.
  • Regular Status Meetings: Frequent updates ensured that all parties were informed and coordinated throughout the implementation.
  • Prompt Feedback: Quick responses to issues allowed for immediate resolution and minimized disruptions.
  • Continuous Improvement: Ongoing development of the Syndigo application ensured that the solution remained of high quality and effectiveness.
About DR.SCHNELL

The Path to Clean Data

Before the implementation of Syndigo, DR.SCHNELL faced significant challenges in maintaining and distributing its item data to various customers. The process was predominantly manual, error-prone, and not scalable. The time required to maintain the various data pools was substantial or sometimes no longer feasible, and the number of available data fields was limited. Therefore, providing up-to-date data could no longer be guaranteed. Additionally, there were a variety of different exchange formats for the item master data, depending on customer requirements. All these factors ultimately affected operational efficiency of the family business.

By implementing an API interface from Syndigo, DR.SCHNELL was able to effectively address these challenges. The integration of the API interface allows for automated and continuous data synchronization of the product master data, which can now be easily transmitted to various partners and platforms.

DR.SCHNELL chose Syndigo because of the powerful and flexible API interface. The ability to transfer data directly from the existing PIM system to the Syndigo platform and from there to publish to the entire GDSN market was a decisive advantage.

The support during the implementation by the experienced Syndigo team ensured that all processes ran smoothly and efficiently. Immediate validation of GS1 rules allows data to be published without delay and infinitely scalable.

The company is now able to enter new markets by meeting global standards. Scalability and efficiency have thus been significantly improved. With Syndigo’s syndication solution, the DR.SCHNELL team now has a new efficient approach to optimizing the syndication of its product data.

data management

Clean Product Data is the Key to Success

DR.SCHNELL has successfully mastered its challenges in the area of product data management in Germany by implementing the Global Data Synchronization Network (GDSN) in partnership with Syndigo.

The project focused on aligning product data with GDSN standards and German regulations and included over 700 attributes. A key component was the use of a GDSN data pool, which centralized and automated data exchange, thus ensuring accurate synchronization. The technical team of the Munich-based family business received specialized API training for effective data mapping and integration.

After thorough testing, the system went live and syndicated over 1,000 products – including to the German retailer EDEKA. The successful implementation improved data accuracy, shortened time-to-market, and strengthened relationships with trade partners. The project transformed DR.SCHNELL’s data management and positions it for future growth and potential market expansion.

Julia Eberlein

With Syndigo, we have found a reliable and strong partner with whom we can publish our entire item master data at the push of a button in GDSN.

Julia Eberlein
Project Manager Digital Customer Support | Data Integration | Produktkataloge | EDI
Sven Steckler

With the modern API interface, we can release daily changes to the master data pool automatically without manual effort. And the validation rules additionally help us to bring our item master data to a new level of quality. This also supports the DR.SCHNELL vision of quality and service for our customers and trade partners in all economic sectors.

Sven Steckler
Product Owner BI & Data

The Results are Brilliant

Through the collaboration with Syndigo, DR.SCHNELL was able to achieve several important goals:

  • Timely data provision: Product master data is now available daily.
  • Reduced manual effort: The time and labor required for data maintenance has been reduced by 40%.
  • Improved data quality: The global quality of the master data has been significantly increased.
  • Immediate error detection: Errors are now immediately detected thanks to the validation rules and can be corrected promptly. The Syndigo Dashboard is a helpful tool in this regard.
Syndigo Data Management

Conclusion

Through the partnership with Syndigo, DR.SCHNELL has successfully optimized the syndication of item data. This led to improved operational efficiency, reduced error rates, and faster time-to-market for their products. Syndigo’s cloud-native platform supports manufacturers, brands, and trade by enabling the continuous flow of data and content throughout the entire trade ecosystem with an end-to-end solution for MDM, PIM, PXM, Syndication, and Digital Shelf Analytics.

The optimized processes have not only strengthened DR.SCHNELL’s internal capabilities but have also enabled the company to confidently expand into new markets.