Returns, chargebacks, and operational inefficiency are usually symptoms of the same root cause: product data that is incomplete, inconsistent, or hard to trust. With total retail returns projected to reach $849.9B in 2025 and poor data quality costing companies an average $12.8M annually, small product-data issues are quietly becoming some of the most expensive operational problems in commerce.
In this session, we’ll show what changes when product information becomes structured, governed, and reliable — the foundation of modern Product Experience Management (PXM). You’ll see how leading brands are moving from spreadsheets, manual handoffs, and reactive firefighting to a single, trusted source of product truth that flows accurately across every retailer, marketplace, and AI-driven channel.
Featured customer story: How JBS Prepared Foods replaced manual, error-prone syndication across disconnected retailer portals — each with its own formatting and compliance requirements — with automated validation and real-time publishing on Syndigo. By catching errors before content goes live, JBS eliminated week-long delays and the compliance risk that comes with inconsistent data, all while scaling from 300 to 400 SKUs and adding major retailers like Kroger, Walmart, and Baja’s — turning product data from a liability into profit protection.
What You’ll Learn
- How incomplete, inconsistent product data quietly drives returns, chargebacks, and compliance risk across your business
- Why PXM — powered by trusted MDM, governance, and syndication — is the operational fix, not another point tool
- The measurable wins customers are seeing: fewer returns, faster time to market, and reduced retailer fines
- How to build the business case for cost avoidance and profit protection at your organization
Who should attend: Sales operations, master data, supply chain, ecommerce, and digital shelf leaders at brands, retailers, manufacturers, and distributors.