The following is the Product Description (“PD”) for 1WorldSync’s (“1WS’s”) Commerce Suiteoffering.
1WS’s Commerce Suite extends the Item Management subscription to include solutionscomplimentary to the Business-to-Consumer (“B2C”) digital experience. Based on the ItemManagement subscription, this suite of capabilities includes the following:
1.a.i.1WS’s Item Management solution offers subscribers the ability to manage andsynchronizeaccurate product content with a wide array of supplier and recipient trading partners. The ItemManagement Platform employs individual Connectors to deliver product content throughrecipient accepted methodologies to meet supplier and recipient product content needs. TheItem Management Platform includes access to web-based and machine-to-machine interfacesthat allows Client to synchronize product content with other trading partners. In addition,validations are applied to submitted attributes to help ensure completeness and consistency ofthe data that is shared by trading partners.
The Item Management Platform offers the ability to capture, manage and store product content,as well as to collaborate with other 1WS community members to perform validations of theproduct content using rules defined by those recipients, and distribute the product content tothose recipients. In addition, the Item Management Platform performs functions such as to allowdata to be presented to recipients in a more user-friendly environment, or to allow data to bedisplayed on other websites with minimal effort.
For complete description of the Item Management capability, see attached Product Descriptionfor Item Management
1.a.ii. Implementation Options.1WS offers two (2) implementation options to implement theItem Management Platform, as further described below.
1.a.iii. Requirements. In order to use the Item Management Platform, Client must havecorrectly adopted the applicable validations, product identification and attribute standards forthechosen Connectors. Client is strongly advised to review the applicable documentation forClient’s selected Connectors and Client’s data recipients on the preparation of product contentto be published to them.
1.a.iv. Data Entry. The Item Management Platform requires that Client provides its contentviathe web interface provided as part of the 1WS System or via a single node (such as connectionvia AS2) as described further below. If Client desires to provide its data through multiplenodesor AS2 connections, Client will be required to contract and pay for additional ProfessionalServices. Upon Client’s request, 1WorldSync will provide Client with a custom quote andStatement of Work for such Professional Services. If Client desires 1WS to enter or assist withentering this product content into 1WS’s System, Client may purchase Data Loading andMaintenance (DLM+) Services from 1WS. The Item Management platform does not includethese or any other 1WS products or services unless they are separately contracted and paid forby Client.
1.b.i. Limited to use in supporting the digital presentation of product data and content managed within the 1WorldSync Commerce Platform for up to fifty (50) publicly accessible items. Digital Catalog provides supplierswith the ability to render their items as a browsable Digital Catalog(s), mobilizing the productcontent already organized in the Item Management and related platforms and enables theseamless presentation of selling sheets, catalogs, slicks and other digital sales aids. DigitalCatalog will allow both internal or external users to search, browse and download product dataand content that has been made available in the 1WS Digital Catalog solution. Control of theproduct content displayed in Digital Catalog is solely at the discretion of the Client as theDigitalCatalog limits visibility to product content that the Client has explicitly specified.
For complete description of the Digital Catalog capability, see attached Product Description for Digital Catalog
1.c.i Limited to use with up to ten (10) items for syndication to the 1WorldSync GeneralNetwork of retailers. Client shall be granted access to the 1WorldSync ContentCastClientPortal to import Client Rich Content and create Rich Content Client product content page(s)(“Client Rich Content Page(s)”) based on the Rich Content Template Page. Client may addand/or edit Client Rich Content. 1WorldSync may make the Client Rich Content Pages availableto the 1WorldSync General Network through the 1WorldSync services. Each unique Client RichContent Page shall count as a new page for the purpose of this service. Multiple Client productpart numbers may be associated to a page at no additional charge, except where specificrecipients require pages to be specific to a single part number. There shall be no fee for anyupdates to the existing Client Rich Content Pages if done by the Client. However, any updatesto existing Client Rich Content Pages by 1WorldSync at Client’s request shall be subject to anadditional fee under 1WorldSync’s Rich Content Page Creation Service.
For complete description of ContentCast capabilities, see attached Product Description forContentCast
1.d.i Limited to use with up to twenty (20) items for Item Intelligence for Walmart andKroger only. Retail E-Commerce Analytics provides data and metrics to understand youritems’ performance online for supported Retailer(s). Using this solution provides visibility to,andthe ability to extract, metrics for the areas of intelligence described below.1WorldSync will provide access to the REA portal and metrics based on the following packages:Ecommerce Item Intelligence – includes the following analytics for Company items ondesignated Retailer ecommerce site(s):
Weekly Store-Level Metrics:
For complete description of Retail Ecommerce Analytics capabilities, see attached ProductDescription for Retail Ecommerce Analytics
1.e.i Client is entitled to Image use for up to 10 items annually. Image use is limited topublication or syndication of images exclusively via the Item Management, ContentCast,or Digital Catalog solutions. As a requirement to using the Image Capture Subscription,1WorldSync will capture images of products delivered to 1WorldSync Studio as coordinated withClient through 1WorldSync Onboarding support. Client must designate desired imagingpackage as described in the Studio ServicesProduct Description, limited to:
Activation of the Image Capture Subscription requires the execution of a seperate Image Capture Subscription agreement between Client and 1WorldSync. The Image Capture Subscription agreement does not carry an additional fee and can be executed digitally via the 1WorldSync Store or manually, facilitated by account management.
For complete description of Studio services, see attached Product Description for StudioServices
1.f.i Link Manager enables brand owners to link their product information dynamically and flexibly in compliance with the GS1 Digital Link standard. By using a link on product packaging, typically as a QR code, consumers and other stakeholders can access a variety of information managed by the manufacturer in 1WorldSync Link Manager by scanning this link.
Link Manager is included in Commerce Suite Subscription without limitations.
For complete description of Link Manager, see attached Product Description for Link Manager
For administrative and billing issues, please contact businesssupport@1worldsync.com.
1WS Clients -may access –1WS’s proprietary online reference library, known as the 1WorldSync -Resource Center. Access is limited to individuals who have been registered by 1WS as authorized users of -1WSProducts/Services-. The 1WS Resource Center can be found – at – https://1worldsync.com/resource-center/support/.
Clients may submit Support Case Tickets at https://1worldsync.com/resource-center/support/.
1WorldSync will make its Help Center andSilver Level Support available to Client to assist with setup and serviceuse. CustomTraining and/or enhanced level support (Gold level) can be purchased for an additionalfee.
Includes:
Includes:
Includes:
*must be purchased in conjunction with one or more annual service subscriptions, and is an annualfee that can be used as applicable to Client’s unique service offering. Enhanced support packagedefaults to standard support if the upgrade is not renewed.
Includes:
**Service upgrade is only available to silver customers who move from the support team to adedicated Customer Care Advocate. Hourly time limits shall be observed and fulfilled in areasonable manner that is meaningful to the customer.
Client will receive access to 1WS sponsored webinars that provide basic training on –subscribed 1WS Products and Services. Client will have access to the 1WS Community Sitewhere Client can access training and reference documentation. Additionally, 1WS’ EssentialsLIVE training classes for more hands-on training are available for an additional fee.
Client will receive access to a 1WS System Test Environment as needed in accordance with itsusage of the Item Management: Sales Flex Plan Service to exchange data with other tradingpartners via GDSN Connectors.
Client may opt in to receive relevant community updates and other newsletter publications asoffered by 1WS.
In using the Commerce Suite package, Client agrees to be opted in to making their items available via the 1WorldSync Content1 accessible catalog offering.
For complete description of Content1, see attached Product Description for Content1
