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Cookie Notice

Effective Date: December 22, 2023

Introduction and Scope

This Cookie Notice (the “Notice”) is designed to assist you in understanding how and why Syndigo, LLC (“Syndigo,” “we,” “us,” or “our”) use cookies and other similar technologies (“Tracking Technologies”) on our website https://syndigo.com and webpage linking to this Notice (collectively, the “Website”) to collect and develop data.

We use Tracking Technologies to allow the Website to operate, to increase its functionality and efficiency, to analyze how you use it so that we can improve it, to tailor the content and information that we display to you, to provide you with targeted advertisements, and fulfill other legitimate purposes as described below. This Notice does not apply to Tracking Technologies that may be active on our Website following your visit of other websites.

To the extent that any information collected by the Tracking Technologies, either on its own or in combination with other information, constitutes Personal Data as the term is defined in our Privacy Notice, both our Privacy Notice and this Notice shall apply to the processing and transferring of such Personal Data.

Cookies and Other Tracking Technologies

Cookies. A cookie is a small text file stored on your device (computer, phone, tablet, etc.) that contains information about your browser and online activity. This information often consists of a string of numbers and letters that uniquely identifies your device.

We use session cookies and persistent cookies on our Website. The session cookies are deleted or removed when you close your browser. The persistent cookies may remain on your device after you close your browser, but they have an expiration date.

Some of the cookies placed on your device through our Website are first-party cookies, meaning they are placed directly by us. Others are third-party cookies, meaning they are placed on your device through our Website by third parties, such as Google. In other words, when you visit our Website, certain third parties may place cookies on your device to collect information about your online activities over time and across different Internet websites or online services.

Local Storage. Local storage enables our Website to store information locally on your device. Local storage may be used to improve your experience with our Website, for example, by enabling features, remembering your preferences and speeding up our Website functionality.

GIFs (a.k.a. “web beacons”). Our Website may also employ a software technology called clear GIFs that helps us better manage content on our Website by providing insight into which content is most effective. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies, that are used to track the online movements of Website users.

Local shared objects (a.k.a. “flash cookies”). Flash cookies are pieces of data that websites which use Adobe Flash may store on your device.

Pixels. A tracking pixel is a 1×1 pixel graphic used for the purpose of tracking user behavior, web traffic and site conversions. A tracking pixel allows us to collect data relating to the use of our Website. Tracking pixels are used to trigger advertisements on any participating websites based on the activity tracked from your browser or device and can also be used for third-party web analytics.

Other similar tracking technologies. We may also use other tracking technologies, such as mobile advertising IDs and tags for similar purposes as described in this Notice.

As noted above, we refer to all of these technologies collectively as “Tracking Technologies” in this Notice.

Opting Out; How We Respond to Global Privacy Control

You have the right to opt out or reject use of non-essential Tracking Technologies. To do this you can change your consent through our cookie consent management platform.

You can alter the configuration of your browser to reject certain types of Tracking Technologies by setting Global Privacy Control (GPC). For more information on Global Privacy Control (GPC), please visit: https://globalprivacycontrol.org/#download. We will respond to your Global Privacy Control (GPC) signals.

For more information about how to manage and delete cookies in your browser, please visit https://www.aboutcookies.org/how-to-manage-and-delete-cookies.

Please note, however, that if you reject certain cookies, you may not be able to access and use all of the features on our Website.

You may also control your online behavioral advertising preferences and opt out from having your data processed by certain marketing companies by visiting http://www.youronlinechoices.com/ and http://optout.aboutads.info/. Please note, however, that managing these preferences will not turn off internet advertisements in general. You will still receive the same number of advertisements, but those advertisements will be less reflective of your interests, as indicated by your web browsing habits.

In addition, please note that the opt-out preferences that you set using these tools may be nullified if you delete your cookies after setting them.

How We Use Tracking Technologies on our Website

In the tables below, we provide you with links to the applicable privacy notices for the providers who place third-party cookies on your device through our Website, where possible. Please refer to the privacy notices of those third parties to learn more about the ways in which they collect and process personal data about you.

Strictly Necessary Tracking Technologies

The following Tracking Technologies are necessary for our Website to function, and we cannot turn them off in our systems. You may still be able to set your browser to block or alert you about some of these Tracking Technologies, but if you do block these Tracking Technologies, some parts of our Website will not work.

NameProvider & Provider Privacy Notice LinkPurposeDuration
ARRAffinitySnazzymaps (third-party cookie)This is an Azure cookie. It keeps track of connecting users by giving them a so-called ‘affinity’ cookie. This ensures the link between clients and the server they connect to for the entirety of their session.Session
ARRAffinitySameSiteSnazzymaps (third-party cookie)This is an Azure cookie. This cookie is used for load balancing and to distribute traffic to the Website on several servers in order to optimize response times.Session
ASP.NET_SessionIdSyndigo (first-party cookie)This cookie is used by the Website (written with Microsoft .NET based technologies) to maintain an anonymized your session by the server.Session
AWSALBFormAssembly (third-party cookie)This cookie is used for load balancing.7 days
AWSALBCORSFormAssembly (third-party cookie)This cookie is used for load balancing.6 days
AWSALBTGCORSFormAssembly (third-party cookie)This cookie is used for load balancing.6 days
AWSALBTGFormAssembly (third-party cookie)This cookie is used for load balancing.7 days
BIGipServerab46web-nginx-app_httpsSyndigo (first-party cookie)This cookie is used for load balancing to distribute traffic to the Website on several servers in order to optimize response times.Session
BIGipServer#Syndigo (first-party cookie)This cookie is used for load balancing to distribute traffic to the Website on several servers in order to optimize response times.Session
CookieConsentSyndigo (first-party cookie)   Cookiebot (third-party cookie)This cookie is used to store your cookie consent state/preferences for the Website.13774 days
CookieConsentPolicy   LSKey-c$CookieConsentPolicySalesforce (third-party cookie)This cookie stores the user’s cookie consent state for the Website.1 year
CONSENTYouTube (third-party cookie)   Google (third-party cookie)This cookie is used to detect if you accepted the marketing cookie category in the cookie banner.2 years
__cf_bmSyndigo (first-party cookie)   ZoomInfo (third-party cookie)   Vimeo (third-party cookie)This cookie is used to distinguish between humans and bots.Session
_cfuvidZoomInfo (third-party cookie)This cookie is a part of the services provided by Cloudflare including load-balancing, deliverance of website content and serving DNS connection for website operators.Session
databaseSyndigo (first-party cookie)This cookie is used in connection to web SQL storage. This allows the Website to store certain procedures, allowing these to function in an offline state.Persistent
FORMASSEMBLYFormAssembly (third-party cookie)This cookie is used to implement and maintain webforms on the Website.Session
li_gcLinkedIn (third-party cookie)This cookie is used to store your cookie consent state for the Website.179 days
PHPSESSIDSyndigo (first-party cookie)PHP is associated with embedded content on the Website. Used to preserve your session state across page requests.Session
pxhd This cookie is for bot detection.Session
simpleStorageFormAssembly (third-party cookie)This cookie is used to preserve your session state across page requests.Persistent
selfservice-syndigoCORSSyndigo (first-party cookie)This is a CORS mitigation for the application. It is a token that sits in browser and prevents loading of sites that are not listed in the CORS set-cookie area.Session
selfservice-syndigoSyndigo (first-party cookie)This is a CORS mitigation for the application. It is a token that sits in browser and prevents loading of sites that are not listed in the CORS set-cookie area.Session
_splunk_rum_sidSurveyMonkey (third-party cookie)This cookie is used to detect and log potential errors on third-party providers.1 day
visitorIdZoomInfo (third-party cookie)This cookie preserves users states across page requests.1 year

Performance Tracking Technologies or Statistics Cookies

The following Tracking Technologies allow us, among other things, to count Website visits and traffic sources so that we can measure and improve the performance of our Website. They help us to know which pages are the most – and least – popular, and see how visitors move around the Website. If you do not allow these Tracking Technologies, we will not know when you have visited our Website, and we will not be able to monitor our Website’s performance.

NameProvider & Provider Privacy Notice LinkPurposeDuration
AnalyticsSyncHistoryLinkedIn (third-party cookie)Used in connection with data-synchronization with third-party analysis service.29 days
__biz_dfsABizible (now Adobe Marketo Measure) (third-party cookie)This cookie is related to our use of the services by Bizible. Temporarily stores form submission data that happens before bizible.js receives a configuration JS to determine whether or not tracking form on HTTPS is enabled.Persistent
_biz_flagsABizible (now Adobe Marketo Measure) (third-party cookie)This cookie serves multiple purposes: it determines whether you have submitted any forms, performed any cross-domain migration, or had made any tracking opt out choices364 days
_biz_nABizible (now Adobe Marketo Measure) (third-party cookie)This cookie is used to record website and server performance with each visit to the Website. The data is aggregated and analyzed; therefore, it remains anonymous upon use364 days
_biz_pendingABizible (now Adobe Marketo Measure) (third-party cookie)This cookie is used to record website and server performance with each visit to the Website. The data is aggregated and analyzed; therefore, it remains anonymous upon use.364 days
_biz_sidBizible (now Adobe Marketo Measure) (third-party cookie)This cookie is used to record website and server performance with each visit to the site. The data is aggregated and analyzed; therefore, it remains anonymous upon use.Session
_biz_uidBizible (now Adobe Marketo Measure) (third-party cookie)This cookie is used to record website and server performance with each visit to the site. The data is aggregated and analyzed; therefore, it remains anonymous upon use.364 days
collectGoogle (third-party cookie)Used to send data to Google Analytics about your device and behavior and tracks you across your devices and marketing channels.Session
_dc_gtm_UA-#Google (third-party cookie)Used by Google Tag Manager to control the loading of a Google Analytics script tag.1 day
d-a8e6Terminus (third-party cookie)Allows for tracking same session data across multiple browser tabs and sessions.1 year
_gaGoogle (third-party cookie)Used to register a unique ID that is used to generate statistical data on how you use the Website.2 years
_gatGoogle (third-party cookie)Used by Google Analytics to throttle request rate.1 day
_ga_#Google (third-party cookie)Used by Google Analytics to collect data on the number of times you have visited the Website as well as the dates for the first and most recent visit.2 years
_gidGoogle (third-party cookie)Used to register a unique ID that is used to generate statistical data on how you use the Website.1 day
_gd_sessionSyndigo (first-party cookie)Used by 6sense to correlate page views and activities to a single browsing session on the website. It will remain unique for the duration of the cookie4 hours
_gd_svisitorSyndigo (first-party cookie)Used by 6sense as a long-term identifier of the visitor on the website.2 years
_gd_visitorSyndigo (first-party cookie)Used by 6sense as a unique identifier for the visitor that is specific to the website and will remain unique for the duration of the cookie.2 years
_hjSessionUser_{site_id}Syndigo (First-party cookie)This is a Hotjar cookie which is set when a user first lands on a page. It persists the Hotjar User ID which is unique to that site. Hotjar does not track users across different sites. The cookie ensures data from subsequent visits to the same site are attributed to the same user ID.365 days
_hjSession_{site_id}Syndigo (First-party cookie)This is a Hotjar cookie. It holds current session data and ensures subsequent requests in the session window are attributed to the same session.30 minutes duration, extended on user activity.
_hjFirstSeenSyndigo (First-party cookie)This is a Hotjar cookie. It identifies a new user’s first session and is used by Recording filters to identify new user sessions.30 minutes duration, extended on user activity.
_hjIncludedInSessionSample _{site_id}Syndigo (First-party cookie)This is a Hotjar cookie. It is set to determine if a user is included in the data sampling defined by your site’s daily session limit.2 minutes duration, extended every 30 seconds.
_hjAbsoluteSessionIn ProgressSyndigo (First-party cookie)This is a Hotjar cookie. It is used to detect the first pageview session of a user.30 minutes duration, extended on user activity.
_mkto_trkMarketo (third-party cookie)Used to link your behavior to the recipient of an email marketing campaign to measure the effectiveness of the campaign729 days
m/uBizible (third-party cookie)Used to collect data on your navigation and behavior on the Website. This is used to compile statistical reports and heatmaps for Syndigo.Session
uAdobe (third-party cookie)Collects your visits to the Website, such as the number of visits, average time spent on the Website and what pages have been loaded with the purpose of generating reports for optimizing the Website content.Session
undefinedWistia (third-party cookie)Used to collect data on your interactions with the Website’s video-content to make the content more relevant to you.Persistent
vuidVimeo (third-party cookie)Used to collect data on your visits to the Website such as which pages you have read.2 years
wistiaWistia (third-party cookie)Used by the Website to track your use of video-content.Persistent
yt-player-headers-readableYouTube (third-party cookie)Used to determine the optimal video quality based on your device and network settingsPersistent
6sense6sense (third-party cookie)Cookies are used by 6sense to associate visitors with an account (company) and perform analytics to help identify companies that may be in-market to purchase the customer’s products and services.2 years

Functional or Preference Tracking Technologies

The following Tracking Technologies enable the Website to provide enhanced functionality and personalization. They may be used by us or by third-party providers whose services we have added to our pages. If you do not allow these Tracking Technologies, then some or all of these services may not function properly.

NameProvider & Provider Privacy Notice LinkPurposeDuration
_biz_flagsABizible (third-party cookie)This cookie serves multiple purposes: it determines whether you have submitted any forms, performed any cross-domain migration or had made any tracking opt out choices.364 days
GBizible (third-party cookie)Used in context with the language setting on the Website and facilitates the translation you’re your preferred language.365 days
langLinkedIn (third-party cookie)Used to remember your selected language version for the Website.Session
loglevelWistia (third-party cookie)Used to maintain settings and outputs when using Developer Tools Console on current session.Persistent
Wistia-video-progress-#Wistia (third-party cookie)This cookie contains a timestamp for the Website’s video-content which allows you to resume watching without having to start over if you leave the video or WebsitePersistent

Targeting Tracking Technologies

The following Tracking Technologies may be used on our Website by our advertising partners (or set directly by our advertising partners) to collect data about your online activity. They record your visits to our Website, the pages you have visited, and the links you have followed. They are used by our advertising partners to build a profile of your interests and show you relevant advertisements on our Website as well as other sites. For example, they’re used to detect when you click on an ad and show you ads based on your social media interests and browsing history.

We and third parties use social media cookies to show you ads and content based on your social media profiles and activity on our Website. They’re used to connect your activity on our Website to your social media profiles so the ads and content you see on our Website and on social media will better reflect your interests.

If you do not allow these Tracking Technologies, you will experience fewer targeted advertisements, and you will impair our ability to provide you with tailored services and offerings.

NameProvider & Provider Privacy Notice LinkPurposeDuration
_an_uidSyndigo (first-party cookie)Used by 6sense to show website visitors advertisements for customer on other websites.2 years
bcookieLinkedIn (third-party cookie)Used by the social networking service, LinkedIn, for tracking the use of embedded services.1 year
_biz_nABizible (third-party cookie)Collects data on your preferences and behavior on the Website – This information is used make content and advertisement more relevant to you1 year
_biz_pendingABizible (third-party cookie)Collects data on your preferences and behavior on the Website – This information is used make content and advertisement more relevant to you.1 year
_biz_sidBizible (third-party cookie)Collects data on your preferences and behavior on the Website – This information is used make content and advertisement more relevant to you.1 day
_biz_uidBizible (third-party cookie)Collects data on your preferences and behavior on the Website – This information is used make content and advertisement more relevant to you.1 year
_BUIDBizible (third-party cookie)Collects data on your preferences and behavior on the Website – This information is used make content and advertisement more relevant to you.1 year
driftt_aidSyndigo (First party cookie)This is a Drift cookie and is an anonymous identifier token. It is used to tie the visitor on your website with the profile within the Drift system. This allows Drift to remember the information that the site visitor has provided through the chat on subsequent visits to the site.2 years
drift_campaign_refreshSyndigo (First party cookie)This is a Drift cookie. It is a session identifier token. It is used to tie the visitor on your website with the current website session within the Drift system. This enables session-specific features, such as popping up a message only once during a 30 minute session as to prevent disruptive experience.30 minutes
ep#SurveyMonkey (third-party cookie)Used to save your state across page requests when completing a web-based survey1 day
_fbpFacebook
(third-party cookie)
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.3 months
frFacebook (third-party cookie)Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers.3 months
_gaGoogle
(third-party cookie)
Used to distinguish unique visitors to the Website, to calculate visitors, sessions, and campaign data.729 days
_gatGoogle (third-party cookie)Used by Google Analytics to throttle request rate1 day
_gidGoogle (third-party cookie)Used to distinguish unique visitors to the Website, to calculate visitors, sessions and campaign data1 day
_gcl_auGoogle (third-party cookie)Used by Google AdSense for experimenting with advertisement efficient across the Website using the services.3 months
IDEDoubleClick (Google) (third-party cookie)This cookie is used by DoubleClick for advertising that Google serves across the Internet.1 year
lidcLinkedIn (third-party cookie)Used by the social networking service, LinkedIn, for tracking the use of embedded services.1 day
m/ipvBizible (third-party cookie)This cookie registers your behavior and navigation on the Website and any interaction with active campaigns. This is used to optimize advertising for efficient retargeting.Session
mgrefBizible (third-party cookie)Collects information on your preferences and/or interactions with web-campaign content and then used on CRM-campaign platform used by the Website for promoting events and products.364 days
_mkto_trkMarketo (third-party cookie)Used to track your behavior and website2 years
pagead/landingGoogle (third-party cookie)Collects data on your behavior from multiple Websites, in order to present more relevant advertisement. This also allows the Website to limit the number of times that they are shown the same advertisement.Session
smcx_0_last_shown_atSyndigo (third-party cookie)Used in context with the Website’s pop-up questionnaires and messengering. The data is used for statistical or marketing purposes.Session
s-9da4Terminus (third-party cookie)Tracks your session on the Website, allowing the Website to compile statistical data from multiple visits. This data can also be used to create leads for marketing purposes15 minutes
test_cookieGoogle (third-party cookie)Used to check if your browser supports Cookies1 day
UserMatchHistoryLinkedIn (third-party cookie)Used to present you with relevant content and advertisement. This Cookie facilitates real-time bidding for advertisers29 days
VISITOR_INFO1_LIVEYouTube (third-party cookie)Used as a unique identifier to track YouTube videos views on our Website, and estimate your bandwidth on pages integrated with YouTube videos    365 days
YSEYouTube (third-party cookie)Used to store and track interactions of what videos from YouTube you have seen.Session
ytidb::LAST_RESULT_ENTRY_KEYYouTube (third-party cookie)Stores your video player preferences using embedded YouTube videoPersistent
yt-remote-cast-availableYouTube (third-party cookie)Stores your video player preferences using embedded YouTube videoSession
yt-remote-cast-installedYouTube (third-party cookie)Stores your video player preferences using embedded YouTube videoSession
yt-remote-connected-devicesYouTube (third-party cookie)Stores your video player preferences using embedded YouTube videoPersistent
yt-remote-device-idYouTube (third-party cookie)Stores your video player preferences using embedded YouTube videoPersistent
yt-remote-fast-check-periodYouTube (third-party cookie)Stores your video player preferences using embedded YouTube videoSession
yt-remote-session-appYouTube (third-party cookie)Stores your video player preferences using embedded YouTube videoSession
yt-remote-session-nameYouTube (third-party cookie)Stores your video player preferences using embedded YouTube videoSession

Local Storage

We use local storage which enables our Website to store information locally on your device.

NameProviderPurposeDuration
ljs-hideLocalize (Third party) See Localize Privacy Notice and Information about Local StorageTo determine whether or not localize.js is active on the webpage.As long as the user allows. Data will be cleared when user clears browser.
ljs-source-langTo source the language ID of the webpage.
ljs-cacheThis is the version number of the currently cached translation dictionary.
ljs-langTo determine the currently selected language of the webpage
ljs-visitsTo determine the number of pageviews
wBUMa5sXF0SkDsettingsProject settings. wBUMa5sXF0SkD is the project key.
wBUMa5sXF0SkDenEnglish dictionary cache. wBUMa5sXF0SkD is the project key.

Note that a dictionary cache string will be saved for each language that you select in the Localize widget, along with the source language. The name of the variable will be the Project Key followed by the language ID. This caches the source and target language phrases in the browser to increase performance. If any of the source or target language changes, this data will be automatically refreshed with the new data.

Changes to this Notice

If we make any material change to this Notice, we will post the revised Notice to our Website and update the “Effective Date” above to reflect the date on which the new Notice became effective.

Contact Us

If you have any questions about this Notice, please send us an e-mail to privacy@syndigo.com or contact us by postal mail at:

Syndigo
141 W. Jackson Blvd., Suite 1375
Chicago, Illinois 60604
USA

Please allow up to four (4) weeks for us to reply.