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Data Accuracy Scorecard

Last Updated: May, 2023

This Product Description describes the functionality and usage requirements to provide Client
with the 1WorldSync Data Accuracy Scorecard Services (“DAS”). This Product Description forms
part of the Contract to provide Client with DAS. Capitalized terms used but not defined herein
have the definitions assigned to them in the 1WorldSync General Terms and Conditions.

1. Services

1WorldSync provides DAS to Client as a part of the 1WorldSync Item Management platform, which
enables suppliers and recipients with the ability to monitor and report on the accuracy of
product content in 1WorldSync as compared to measured content provided by the recipient or a
Certified Solution Partner. Suppliers and recipients expressly understand and authorize
1WorldSync to use measured data provided by its Certified Solution Partner(s) in calculating its
Client’s Scores, to the extent such product content is available. Client expressly understands
and agrees that any Scores calculated by 1WorldSync under DAS may be provided to other trading
partners, provided that Client’s name or any other uniquely identifiable information is not
provided to another Supplier.

2. GDSN Data Pool Requirements

Participants in DAS must participate in GDSN data synchronization with a GDSN certified Data Pool
such as 1WorldSync.

3. Data Formatting Requirements

Usage of DAS requires adoption and correct usage of product identification and measurement
standards. Client is strongly advised to review the applicable documentation from GS1, GDSN Data
Excellence, Inc. and its Data Recipients on the preparation of Content to be published to them.

  • AS2 Users using the Applicability Statement 2 “AS2” standard for communications must adhere
    to the following rules, and must use an AS2 solution that is certified by DGI (Drummond
    Group Inc.):

    • Multiple, simultaneous (close in time) business transactions for a given Client must
      be sent via batch messages and not in multiple, individual messages. The maximum
      number of documents allowed in a single XML message is 1000. Sending XML messages of
      a specific type (for example, Catalog Request) must not be any more frequent than
      once every 5 minutes unless the message contains at least 1000 documents.
    • The “listener” endpoint must be running during processing of messages until all
      transactions are processed and reconciled. (The AS2 “listener” is the client-side
      software/routine that waits for the response message and prevents inadvertent Denial
      of Service attacks that may result in deactivation.)
    • Users must provide around the clock (24 x 7) technical phone contact
    • No more than 10 concurrent connections are allowed.
    • Must be able to use publicly available hostnames (not IP addresses).
    • When sending an asynchronous message and receive a HTTP 200 response but no MDN,
      wait at least an hour to retry sending the message again. The number of retries
      should be limited to 3.
    • The maximum file size or XML message size is 75MB.

4. Support

Technical Call Center. 1WorldSync provides technical support for DAS at 1-866-280-4013
or via email at technicalsupport@1worldsync.com.

Administrative and Billing Support. For administrative and billing issues, please
contact 1WorldSync customer support at 1-866-280-4013 or at businesssupport@1worldsync.com.

5. Training

1WorldSync provides online documentation to support the usage of DAS via the “Help” tab in the
DAS online web interface. Through this interface, Client can find educational videos and
documentation that will provide the details on the features and functionality of the scorecard
and its best practices.

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