Support Request

Our team is here and ready to assist you.

Support Hours: Monday-Friday For urgent issues, please
call: 855.796.3446
7 AM – 6 PM CST

Support Hours: Monday-Friday
9 AM – 5 PM CET

The key to successful client service is communication.

Contact Details

First Name

Last Name

Phone

Company Name

Case Description

What can we help you with?

Issue Type

If you are a retailer, please check this box

Please provide a description of your issue and/or Product identifiers (GTIN’s)

Attachments

Select “Add another response” to add more attachments –>

Example 1: Spreadsheet of specific Product Identifiers/GTINS that you’re experiencing issues with (or add those numbers in the space above)
Example 2: Screenshot of your error/issue to help us diagnose