Support Request

Syndigo will be closed on December 24th & 25th, opening with normal business hours on December 26th. We will also be closed on January 1st, opening with normal business hours on January 2nd.

US and other countries

Support Hours: Monday-Friday For urgent issues, please call: 855.796.3446

7 AM – 6 PM CST

Europe

Support Hours: Monday-Friday

9 AM – 5 PM CET

Enterprise Data Suite

Please click here for Enterprise Data Suite (EDS) support

The key to successful client service is communication.

Fill out the form below to contact our team.

Contact Details

First Name

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Case Description

What can we help you with?

Issue Type

If you are a retailer, foodservice distributor, or other data recipient, Please check this box

Please provide a description of your issue and/or Product identifiers (GTIN’s)

Attachments

Select “Add another response” to add more attachments –>

Example 1: Spreadsheet of specific Product Identifiers/GTINS that you’re experiencing issues with (or add those numbers in the space above)
Example 2: Screenshot of your error/issue to help us diagnose