Support Request

Our team is here and ready to assist you.

US and other countries

Support Hours: Monday-Friday For urgent issues, please call: 855.796.3446

7 AM – 6 PM CST

Support Hours: Monday-Friday

9 AM – 5 PM CET

Please click here for Enterprise Data Suite (EDS) support

Syndigo will be closed Monday, September 1st for Labor Day and will reopen Tuesday, September 2nd with regular business hours.

The key to successful client service is communication.

Fill out the form below to contact our team.

Contact Details

First Name

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Case Description

What can we help you with?

Issue Type

If you are a retailer, foodservice distributor, or other data recipient, Please check this box

Please provide a description of your issue and/or Product identifiers (GTIN’s)

Attachments

Select “Add another response” to add more attachments –>

Example 1: Spreadsheet of specific Product Identifiers/GTINS that you’re experiencing issues with (or add those numbers in the space above)
Example 2: Screenshot of your error/issue to help us diagnose