At Syndigo, we are focused on ensuring that our systems and practices are meeting both the most current standards of privacy protection and compliance and our own high standards for protection of our customers’ personal information. To that end, we are proud to announce that Content Experience Hub (CXH) is now certified under Privacy Shield as well as the VeraSafe Privacy Program.
What does that mean? Let’s talk a little bit about these efforts.
What is the Privacy Shield?
Privacy Shield is a framework for securely transferring personal data between the United States and the European Union for commercial reasons. For example, if a European user logs into our CXH platform, information like their username and account information that is sent to us for processing is now protected under the Privacy Shield framework.
We will re-certify annually with the Privacy Program, which keeps us focused on our data protection practices.
What is the VeraSafe Privacy Program?
In addition to meeting the Privacy Shield’s requirements, we also worked with VeraSafe (a data protection consultant), who assessed our data governance and data security within CXH for compliance with the VeraSafe Privacy Program Certification Criteria. These criteria are even more stringent than the Privacy Shield requirements.
The VeraSafe certification criteria include mapping where we get personal information and who we share it with; setting up internal policies and procedures; keeping all of our security measures up to date; and reviewing our contractual relationships with vendors, among other things. As a member of the VeraSafe Privacy Program, Syndigo is constantly working to ensure that our privacy and data protection practices are up to date and reflect the best practices of our industry.
We hope that the hard work we have put in to update our privacy practices makes your own compliance journey easier and gives you confidence in the treatment of your personal data.