Syndigo Named Overall Customer Experience Solution Provider of the Year by the RetailTech Breakthrough Awards Program

International awards program distinguishes standout retail technology companies, products, and services worldwide

CHICAGO, IL. – April 24, 2024 – Syndigo, a leading SaaS commerce data management provider, has been selected as the Overall Customer Experience Solution of the Year for the 2024 RetailTech Breakthrough Awards. The RetailTech Breakthrough Awards recognize the creativity, hard work, and success of companies, technologies, and products within the retail industry.

Customer experience (CX)—not products—is the main differentiator for brands looking to consistently accelerate growth. That’s why the world’s largest brands trust Syndigo to execute CX that delivers better customer retention and acquisition, increased sales, and strong loyalty.

“Retailers who utilize the Syndigo platform do so because it is purpose-built to deliver exceptional experiences across organizations, domains, and customers that are optimized for in-store and e-commerce success,” said Simon Angove, CEO at Syndigo. “We are committed to helping retailers clear data hurdles and unlock data quality so they can offer shoppers the most informed and engaging experiences possible.”

Key components to Syndigo’s customer experience success include:

• Access to the industry’s largest global syndication network of 1,750+ retailers. This streamlines the flow of product information delivery to help retail partners manage their changing data and content requirements so the right data is in the right place, in the right context, in near real-time for customer availability.
• The ability for vendor partners to quickly add products to retailers’ digital channels which eliminates the complexity of vendor onboarding. Syndigo’s simplified user experience includes content workflows and alerts so products appear faster on e-commerce sites for customer availability.
• A selection of enhanced content widgets that simplify vendor uploading of rich content types to retail sites, from videos to 360º views, for a deeper content experience that customers want. With the assistance of these widgets, vendors are more inclined to add more visual media to help customers navigate their buying experience with a variety of engagement opportunities.

“This award reflects our ongoing commitment to innovation by empowering retailers to navigate complex data sets, streamline the shopping experience, and unleash the potential of product information,” said Angove. “This is only possible because of the incredible team at Syndigo.”

About Syndigo

Syndigo is the leading provider of MDM, PIM, and PXM, delivering data mastery and exceptional customer experiences across departments, organizations, and commerce platforms. With the largest integrated network for content distribution, Syndigo is the end-to-end solution on the journey to data confidence and success. Whether an enterprise needs to achieve a “single source of data truth” inside the organization or distribute it to an external network in pursuit of faster, more efficient commerce, Syndigo makes it happen.

Syndigo serves more than 14,000 leading enterprises worldwide across key industries including grocery, foodservice, hardlines, home improvement/DIY, pet, health and beauty, automotive, apparel, energy, and healthcare. For more information, visit www.syndigo.com and follow us on LinkedIn.