Syndigo Europe Data Processing Addendum

Update from August, 08, 2024:

Syndigo strives to apply the highest global privacy and data protection standards to the personal data our customers entrust to us. In order to allow our European-based customers, who are subject to stringent data protection requirements under the EU and UK General Data Protection Regulations, to be able to sign a Data Processing Addendum with a European-based Syndigo affiliate, Syndigo has created this pan-European Data Processing Addendum, namely, the Syndigo Europe Data Processing Addendum.

The Syndigo Europe DPA is available to all Syndigo customers in the European Economic Area and the UK, who have concluded service agreements with the following Syndigo affiliates:

• Syndigo Polska Sp. Z.o.o.
• Syndigo UK Ltd
• Syndigo Europe SAS
• Syndigo Deutschland GmbH

In order to benefit from the Syndigo Europe DPA, customers can request to sign the Syndigo Europe Data Processing Addendum Accession Agreement from privacy@syndigo.com, which will be countersigned by the relevant Syndigo European affiliate listed above.

This DPA has been updated including the changes listed below, however, these amendments do not contain material changes from the previous version:

• Improved readability and clarity: We’ve simplified some of the language in the DPA and provided more information to make it clearer how we process client personal data.
• Sub-Processors: We’ve updated the DPA to make the sub-processor notification procedure clearer.
• Data Privacy Framework (DPF): Syndigo is certified to the DPF and has incorporated DPF-required language for any Syndigo clients that are also DPF certified.
• Jurisdiction Specific Terms: We have consolidated U.S. state specific laws into one U.S. terms section and for clarity, this continues to cover the California Consumer Privacy Act (CCPA). We have also clarified other country obligations are applicable where these laws apply to Client and Syndigo’s processing of their personal data.