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Syndigo Cookie Notice for the Content Experience Hub (CXH)

Effective Date: September 19, 2022

Introduction and Scope

This Cookie Notice (the “Notice”) is designed to assist you in understanding how and why Syndigo LLC (“Syndigo”, “we”, “us”, “our”) uses cookies and other automatic mechanisms to collect personal data on https://platform.uat.syndigo.com (the “Website”). We use Cookies to allow our Website to operate, to increase its functionality and efficiency, to analyze how you use our Website in order to improve it, and to tailor the content and information that we display to you (including targeted advertisements). This Notice does not apply to Tracking Technologies that may be active on our Website following your visit of other websites.

To the extent that information collected by the Cookies constitutes personal data (on its own or if combined with other information), our Privacy Policy shall apply to the processing of such personal data, as defined in the Privacy Policy.

Cookies and Other Tracking Technologies

A “cookie” is a small text file stored on your device that contains information about your device (“Cookie”).

Our Website also employs “local storage”, which enables our Website to store information locally on your device. In particular, we use Pendo.io’s analytics services, which are based on local storage. Pendo allows us to analyze your use of the Website and to present you with guides and notices.  You can read Pendo.io’s privacy notice here.

Browser Configuration

You can alter the configuration of your browser to reject certain types of Cookies. Note, if you reject certain Cookies, you may not be able to access and use all of the features on our Website.

Do Not Track (DNT)

Please note that our Website does not respond to “Do Not Track” signals received from web browsers.

Types of Cookies

We use both session and persistent Cookies. Session Cookies are deleted when you close your browser. Persistent Cookies may be retained after you close your browser but have an expiration date.

Some of the Cookies placed on your device through our Website are first-party Cookies, because they are placed directly by us. Other parties, such as Google, may also set their own (third-party) Cookies through our Website. Please refer to the privacy policies of these third parties to learn more about the way in which they collect and process information about you.

The Cookies We Use on Our Website

Strictly Necessary Cookies

Strictly Necessary Cookies are necessary for the Website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You may be able to set your browser to block or alert you about these Cookies, but as a result of blocking such Cookies, some parts of our Website will not work.

Name Consent Manager Tag Provider Purpose Duration
.ADAuthCookie, .ADAuthCookie_domain, .ADAuthCookie_devAuth, .auth_en_auth Syndigo Syndigo
(first-party cookie)
To enable user authentication. Session
.auth_en_uat Syndigo Syndigo
(first-party cookie)
To enable user authentication. 1 week
kms_ctamuls kaf.kaltura.com Kaltura
(third-party cookie)
See their privacy notice here.
To hold the session ID of Kaltura MediaSpace in order to provide functionality of the Kaltura video player, such as storing player volume choice and other viewer preferences. This allows us to show you the videos of the Learning Hub. Session
testing kaf.kaltura.com Kaltura
(third-party cookie)
See their privacy notice here.
This cookie is associated with the Kaltura video player. Session
XSRF-TOKEN Syndigo Syndigo
(first-party cookie)
To ensure site security by preventing cross-site request forgery attacks. Session

Performance Cookies

Performance Cookies allow us, among other things, to count Website visits and traffic sources so we can measure and improve the performance of our Website. They help us to know which pages are the most and least popular and see how visitors move around the Website. If you do not allow these Cookies, we will not know when you have visited our Website and will not be able to monitor its performance.

Name Consent Manager Tag Provider Purpose Duration
None currently in use.

Functional Cookies

Functional Cookies enable the Website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these Cookies, then some or all of these services may not function properly.

Name Consent Manager Tag Provider Purpose Duration
None currently in use.

Targeting Cookies

Targeting Cookies may be set through our Website by our advertising partners (or set directly by our advertising partners). They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not store personal data, but are used to develop personal data about you, such as to uniquely identify your browser and internet device. If you do not allow these Cookies, you will experience less targeted advertising.

Name Consent Manager Tag Provider Purpose Duration
None currently in use.

Changes to this Notice

If we make any material change to this Notice, we will post the revised Notice to our Website and update the “Effective Date” above to reflect the date on which the new Notice became effective.

Contact Us

If you have any questions about this Notice, send us an email to privacy@syndigo.com or contact us by postal mail at:

Syndigo
141 W. Jackson Blvd., Suite 1220
Chicago, Illinois 60604
USA

Please allow up to four (4) weeks for us to reply.