Digital Services Act (DSA) Point of Contact & Transparency

Last updated: Jan 2, 2026

As a provider of hosting services under the EU Digital Services Act (Regulation (EU) 2022/2065), Syndigo LLC is committed to meeting applicable transparency and compliance obligations. This page outlines our approach as an intermediary service provider.

Point of Contact for Regulatory Authorities

This point of contact is reserved for official communications from the European Commission, Member States’ authorities, and the European Board for Digital Services, in accordance with Article 11(1) of the Digital Services Act.

• Designated Email Address: dsa-legal@Syndigo.com
• Languages Accepted: English, German

Point of Contact for Service Users

If you are a business customer (recipient of our service) and have a query related to the Digital Services Act, you may contact us through the channels below.

We aim to respond in a timely, diligent, and non-automated manner.

• Designated Email Address: dsa-support@Syndigo.com

Legal Representative

Syndigo LLC has designated its wholly owned subsidiary, 1WorldSync GmbH, as its legal representative in the European Union pursuant to Article 13(1) of the Digital Services Act. This appointment ensures that Syndigo can be addressed by EU authorities on all matters related to compliance with the Digital Services Act.

• Postal address: Gustav-Heinemann-Ufer 72b, 50968 Cologne, Germany
• Email address: dsa-legal@Syndigo.com
• Languages accepted: English, German

Content Management and Response Process

As a B2B hosting service, we store and process product information provided by our customers. As part of our services, we may carry out quality control and data validation activity to support our customers in preparing and syndicating content.

We do not moderate customer content based on our own editorial or policy criteria. However, if we receive a valid complaint or legal order concerning hosted content (e.g. due to IP, regulatory, or legal obligations), we may restrict or remove access in accordance with applicable law.

Customers may raise complaints or questions by contacting us at dsa-support@Syndigo.com. These will be reviewed and handled by a member of our team.

We will notify customers of any material updates to our Terms of Service through appropriate channels.

For any further questions about our DSA compliance, please contact us via the addresses listed above.