The following instructions illustrate how to ship products to the Syndigo facility.
PLEASE SEND TWO(2) SAMPLES OF EACH PRODUCT.
If the products are perishable:
- Ship perishable items on Mondays or Tuesdays to ensure products are received by the end of the week.
- Package all products in dry ice for shipping.
- Write “PERISHABLE” on the outside of each box containing perishables.
If the products are breakable:
- Package all products in bubble wrap, peanuts, shredded paper, etc.
Nested and tray products:
- Two samples of a nested product should be sent to ensure accurate nest dimensions. (Example: if a bowl sits inside another bowl two samples will be needed.)
- Tray packs should be submitted full and please note under “special instructions” if both the tray and the single item are to be processed.
Product mock ups, sales samples, and for position only:
- Items must contain an accurate GTIN UPC or the sample will not be processed, unless pre- requested, in which case Syndigo can provide a temporary UPC.
- Sales samples can be processed for Space Management purposes; however, full label detail will only be captured at Syndigo’s discretion if product information appears to be complete.
- If a product prototype is to be returned mark the return and shipping information on the data request form. Syndigo is not responsible for return of prototypes which are not properly marked at the time of delivery to Syndigo.
Items that will require up charge:
- Warehouse club and promotional/seasonal items.
Please Note:
These items will not be returned to you unless otherwise indicated on the Request Form.
Please ensure that they are shipped in sturdy boxes to maintain product and packaging for imaging.
Send Products To:
Syndigo
1720 W. Detweiller Drive
Peoria, IL 61615
If you have any questions regarding this form, or sending product samples, please contact your Syndigo Account Team Member.
