SAP Hybris Reaches End-of-life

As the digital landscape evolves, many businesses face a critical challenge: SAP Hybris PCM will reach end-of-life on 31 July, 2026. Companies managing Product Information in this environment will experience security vulnerabilities, limited functionality, compliance risks, performance degradation— significant risks when using end-of-life platforms with no product support and a declining talent pool.

Forward-thinking companies understand the benefit of shifting to a modern, MACH-compliant centralized Product Information Management (PIM) system.

Syndigo’s centralized PIM is crucial for commerce, uniting accurate, consistent, and reliable data across an organization’s operations and into outbound channels and systems. Syndigo PIM creates an environment where informed decisions can be made swiftly and where customer experience is seamless.

Syndigo PIM provides many further organizational benefits:

Increased operational efficiency to drive speed-to-market
Improved search capabilities resulting in less time searching for vital information
Reduction/elimination of errors which reduces risk of non-compliance and eliminates extended data correction loops
Ability to centralize all product data and collateral- images, specifications, instruction manuals, compliance certifications and more.
Scalability into other domains of data – know the who, where and what of the product data lifecycle.
Data synchronization to enable instant update to websites, retailers, and other trading partners
MACH-compliant architecture that improves organizational flexibility and reduces technical debt.

Advantages over SAP Hybris

Flexible Data Modeling

Syndigo PIM allows tailoring the data structure for product master data to fit organizational needs. Unlike SAP Hybris, Syndigo PIM excels in managing attributes qualified by custom fields like Brand, Supplier, or Market/Region, such as purchase prices by Region and Supplier.

Catalogs and Contexts

Enterprise Data Governance and Business Process Management

Enhanced Data Quality Profiling for Product Data

Syndigo PIM integrates data quality rules seamlessly, allowing for easy updates. In contrast, e-commerce platforms embed these rules in application code, making changes difficult and requiring downtime.

Adherence to Industry Standards for Product Data and Data Syndication

Most e-commerce platforms focus on managing product data for storefronts, offering limited support for industry standards and omnichannel commerce. In contrast, Syndigo PIM provides out-of-the-box support for multiple data standards and integrates with data pools and over 1,800 global marketplaces.

Data Synchronization with Increased Agility

Syndigo PIM supports importing various file formats like XML, CSV, and Excel, with customizable and automated import mappings requiring no downtime. In contrast, e-commerce platforms have limited import/export support, focusing mainly on their own storefronts. Integrating with third-party systems requires point-to-point solutions, which can be costly and complex, reducing agility and modularity.

MACH Architecture

Syndigo’s commitment to these principles ensures enterprises select top vendors delivering future-proof technology. The aim is to separate Product Information production and storage from recipients (web, channel, internal) to minimize technical debt. While platforms may change, decoupled architecture ensures adaptable, future-proof processes.

Syndigo’s architecture also allows for the following benefits over SAP Hybris:

a. Implementation accelerators that reduce complications during installation, customization, and maintenance

b. Scalability with regards to products, users, and workflow

c. Integration with other systems like ERP, CRM, or other e-commerce systems.

Getting Started

Syndigo offers a three-step program to assist you with your decision making.

Analysis

Reach out to Syndigo to find out more about our Hybris replacement program and how easy it is to get started.

Acceleration

Let us demonstrate how Syndigo Integration Studio can speed time to value and reduce risk in the implementation process.

Action

Syndigo can help you to create a value-driven implementation plan that aligns to commercial benefits.