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Syndigo Sub-Processors

Content Experience Hub Sub-Processors

Sub- Processor Name

Address/ Processing Locations

Contact Details

Description of Processing

Data Transfer Mechanism

Critical Insight, Inc.
(Formerly DBA Cl Security)
USA
(245 4th St Ste 405
Bremerton, WA 98337)
privacy@criticalinsight.com The subject matter of the Processing pertains to the provision of cybersecurity consulting services and analysis pursuant to the services agreement with the Sub-Processor.
The duration of the Processing is limited to the duration of investigations by the Sub-Processor on cybersecurity incidents.
The nature of the Processing involves: consultation in the process of reviewing cybersecurity alerts or incidents.
The Standard Contractual Clauses under Article 46 of the GDPR.
Databricks, Inc. USA
(160 Spear Street, 13th Floor
San Francisco, CA 94105)
privacy@databricks.com The subject matter of the Processing pertains to the provision of data management platform and analytics services pursuant to the services agreement with the Sub-Processor.
The duration of the Processing is generally determined by the services agreement with the Sub-Processor.
The nature of the Processing involves: data analysis.
The Standard Contractual Clauses under Article 46 of the GDPR.
Flexential Corp. USA (600 Forest Point Circle, Suite 100, Charlotte, NC 28273)privacy@flexential.com The subject matter of the Processing pertains to the provision of co-location data services pursuant to the services agreement with the Sub-Processor.
The duration of the Processing is generally determined by the services agreement with the Sub-Processor.
The nature of the Processing involves: collection, recording, organization, storage, retrieval or otherwise making available, erasure, or destruction.
The Standard Contractual Clauses under Article 46 of the GDPR.
Iron Mountain Inc. USA (1 Federal Street, Boston, MA 02110, U.S.A)global.privacy@ironmountain.com The subject matter of the Processing pertains to the provision of record management services pursuant to the services agreement with the Sub-Processor.
The duration of the Processing is generally determined by the services agreement with the Sub-Processor.
The nature of the Processing involves: destruction of shredded paperwork.
The Standard Contractual Clauses
under Article 46 of the GDPR.
Microsoft Corporation.USA (One Microsoft Way, Redmond, WA 98052)https://www.microsoft.com/en-us/concern/privacyThe subject matter of the Processing pertains to the provision of Azure Infrastructure services pursuant to the services agreement with the Sub-Processor.
The duration of the Processing is generally determined by the services agreement with the Sub-Processor.
The nature of the Processing involves: storage.
The Standard Contractual Clauses under Article 46 of the GDPR.
Microsoft Corporation.
Navisite, LLC.
USA (400 Minuteman Road, Andover, MA 01810)privacy@navisite.com The subject matter of the Processing pertains to the provision of emergency Database Administration (DBA) services pursuant to the services agreement with the Sub-Processor.
The duration of the Processing is generally determined by the services agreement with the Sub-Processor.
The nature of the Processing involves: organization, disclosure, erasure.
The Standard Contractual Clauses under Article 46 of the GDPR.
Pendo.io, Inc. USA
(150
Fayetteville Street, Suite 1400, Raleigh, North Carolina 27601)
gdpr@pendo.ioThe subject matter of the Processing pertains to the provision of product analytics to optimize user experience pursuant to the services agreement with the Sub-Processor.
The duration of the Processing is generally determined by the services agreement with the Sub-Processor.
The nature of the Processing involves: data analysis.
The Standard Contractual Clauses under Article 46 of the GDPR.
Salesforce.com, Inc. USA
(Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105)
privacy@salesforce.com The subject matter of the Processing pertains to the provision of notifications to CXH users in case of outages pursuant to the services agreement with the Sub-Processor.
The duration of the Processing is generally determined by the services agreement with the Sub-Processor.
The nature of the Processing involves: collection, recording, organization, storage, retrieval, erasure, or destruction.
The Standard Contractual Clauses under Article 46 of the GDPR.
Twilio, Inc.USA (375 Beale Street
Suite 300
San Francisco, CA 94105)
privacy@twilio.com The subject matter of the Processing pertains to the provision of an automated emailing system for Syndigo’s customer notification pursuant to the services agreement with the Sub-Processor.
The duration of the Processing is generally determined by the services agreement with the Sub-Processor.
The nature of the Processing involves: collection, recording, organization, storage, retrieval, erasure, or destruction.
The Standard Contractual Clauses under Article 46 of the GDPR.
Syndigo LLC (for Syndigo Europe SAS customers) USA (141 W. Jackson Blvd., Ste 1220 Chicago, IL 60604)privacy@syndigo.comThe subject matter of the Processing pertains to the provision of the services (remote access to provide customer support; consultation of personal data to process customer support, etc.).
The duration of the Processing is generally determined by the Intra Group Data Transfer Agreement with the Sub-Processor.
The nature of the Processing involves: collection, recording, organization, storage, retrieval, erasure, or destruction.
The Standard Contractual Clauses under Article 46 of the GDPR.

PIM-MDM Sub-Processors

Sub- Processor Name

Address / Processing Locations

Contact Details

Description of Processing

Data Transfer Mechanism

Syndigo LLC (for Syndigo Europe SAS customers)USA (141 W. Jackson Blvd., Ste 1220 Chicago, IL 60604)privacy@syndigo.com The subject matter of the Processing pertains to the provision of the services (remote access to provide customer support; consultation of personal data to process customer support, etc.).
The duration of the Processing is generally determined by the Intra Group Data Transfer Agreement with the Sub-Processor.
The nature of the Processing involves: collection, recording, organization, storage, retrieval, erasure, or destruction.
The Standard Contractual Clauses under Article 46 of the GDPR.
Riversand Technologies Europe AGSwitzerland (Gubelstrasse 11 6300 Zug)
Riversand Technologies India Private LimitedIndia (IBC Knowledge Park, Tower D,
8th Floor, Bannerghatta Main Road, Bangalore, Karnataka 560029)
Riversand Technologies UK LimitedUnited Kingdom (Hardwick House, Prospect Place, Swindon, Wiltshire, England, SN1 3LJ)
Microsoft Ireland Operations, Ltd.Ireland (South County Business Park, One Microsoft Place, Carmanhall and Leopardstown, Dublin, D18 P521)https://www.microsoft.com/en-us/concern/privacy The subject matter of the Processing pertains to the provision of Azure Cloud services (European MS Azure Cloud) pursuant to the services agreement with the Sub-Processor.
The duration of the Processing is generally determined by the services agreement with the Sub-Processor.
The nature of the Processing involves: storage.
N/A
Auth0 Inc.USA (10800 NE 8th Street, Suite 700, Bellevue, WA 98004)privacy@auth0.com The subject matter of the Processing pertains to the provision of customer support services pursuant to the services agreement with the Sub-Processor.
The duration of the Processing is generally determined by the services agreement with the Sub-Processor.
The nature of the Processing involves: collection, recording, organization, storage, retrieval or otherwise making available, erasure.
The Standard Contractual Clauses under Article 46 of the GDPR.

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