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2025 State of Product Experience: What Your Customers Told Us

Date: June 24, 2025 

Think you know what drives purchase decisions?  

Your customers might surprise you.  

We surveyed 8,500 global shoppers to uncover how they really feel about product content, digital experiences, and what makes them click “add to cart” — or walk away.  

Join Syndigo’s executive leadership as they break down the 2025 State of Product Experience report. You’ll get exclusive insights that go beyond surface-level trends—delivering actionable, executive-backed guidance that brands and retailers can use to lead in today’s shifting commerce landscape. 

Revealed in the webinar 

  • What types of e-commerce content actually drive conversions—and which ones are killing your sales 
  • How to spot whether your product content is building loyalty or driving customers away 
  • How to meet rising shopper expectations with rich, engaging product experiences that convert 
  • How economic uncertainty and global trade disruptions are changing consumer behavior—and what you can do about it 
  • Where product experiences resonate (and fall flat) across regions and demographics 

Don’t miss this chance to get inside your customers’ minds—and ahead of the trends shaping product experiences in 2025. Reserve your spot now and start turning insights into impact. 

Bonus: Register for the webinar and be one of the first to receive the 2025 State of Product Experience Report!

Register now for the webinar.

Your Experts

Simon Angove

Simon Angove

CEO, Syndigo

Tarun Chandrasekhar

Tarun Chandrasekhar

CPO, Syndigo

Leah Allen

Leah Allen

CMO, Syndigo