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Adapting your commercial strategy to an uncertain future

READ TIME: 7 MINUTES
July 18, 2025
commercial strategy

As businesses navigate the complexities of an increasingly unpredictable world, they will frequently find that the future they are planning for is only going to get more volatile.

The uncertainty (or even certainty) surrounding tariffs is one of the most significant challenges businesses are facing today, but it’s far from the only one. Memories of the pandemic that silenced customer footsteps, disrupted supply lines, and shut down entire businesses are still fresh in people’s minds. Customer behaviors that seemed reliable (using Facebook, renting videotapes and DVDs, spending an entire afternoon shopping at a mall) changed on a dime and have left businesses reeling.  

Businesses need to build in elasticity and resilience into their strategy and operations in order to keep up with their competition or beat them.

The Need for Flexible Strategies

As tariffs continue to reshape trade dynamics, companies need more than just rigid plans—they require flexible strategies to navigate the new terrain. Tariffs can significantly alter the cost structure of products, making it essential for businesses to have adaptable pricing and product strategies. For instance, a sudden increase in tariffs can lead to higher import costs, which might necessitate adjusting prices to maintain profit margins or finding alternative suppliers to keep costs down. In either case, the ability to pivot quickly is crucial.

Traditional supply chains, often linear and rigid, may struggle to swiftly adapt to new market conditions. Companies that can reconfigure their supply chains to source materials from different regions or switch suppliers rapidly are better positioned to mitigate the impact of tariffs. This flexibility not only helps in managing costs but also ensures that production and distribution processes remain smooth and uninterrupted.

Considerations to deal with uncertainty

Here are a few important considerations to factor in to make sure you are not going be stranded as plan to deal with uncertainty.

Leveraging master data for market insights

Master data is a collection of your core business data— products, customers, suppliers, and locations. Master Data Management (MDM) provides a single, trusted source of your master data, which becomes essential in times of uncertainty.

When external conditions shift rapidly, businesses need accurate, consistent data to make informed decisions quickly. MDM enables this by ensuring that all systems and teams are aligned on the same foundational data, reducing errors and delays. For example; if tariffs impact certain product categories, MDM can help quickly identify affected SKUs, associated suppliers, and alternative sourcing options across global operations.

In addition, MDM supports resilience by enabling scenario planning, compliance reporting, and rapid reconfiguration of business processes. During a pandemic or geopolitical disruption, companies may need to pivot—reallocating inventory, shifting suppliers, or opening new sales channels. With MDM, these changes are easier to implement because the data relationships are well-governed and centrally managed. This not only shortens response time but also reduces the risk of compliance issues or customer dissatisfaction, ultimately helping businesses stay competitive and operational in volatile environments.

Also, with a complete and accurate view of customer data, businesses can better understand their customers and tailor offerings to meet their needs. MDM can help companies identify key customer segments, understand their purchasing patterns, and develop personalized marketing strategies.

Compliance and automated governance

Compliance is a taxing concern for businesses during the simplest of times, but especially onerous when new mandates arise like health-related declarations during a pandemic or origin labeling due to tariffs. You need a solution that makes it easier to comply at scale and without delay.

Similarly, governance is another core capability that businesses seek to develop and improve to make their operations smoother. Automated validation rules and workflows ensure that product content is complete and accurate, leading to better conversions. When reacting to volatile situations, high-quality, trusted data becomes especially important as it reduces decision-making risks.

Robust vendor management

As your supply chains get disrupted or market conditions force increases in prices, your vendors might be forced to take actions that in turn disrupt your business. By maintaining a centralized, accurate, and continuously updated view of all vendor relationships—including capabilities, certifications, pricing terms, and performance metrics—retailers can make faster, smarter decisions when conditions change.

For example, if a key supplier is impacted by a geopolitical event or logistical bottleneck, businesses with strong vendor management can quickly identify qualified alternatives, assess their readiness, and shift sourcing strategies with minimal disruption.

Additionally, effective vendor management supports better negotiation and risk mitigation. With full visibility into supplier performance trends and contract histories, businesses are better equipped to anticipate cost increases, avoid quality issues, and enforce compliance. During periods of inflation or tariff changes, this level of insight helps in re-evaluating contracts or consolidating suppliers to optimize margins. Robust vendor management builds operational agility, enabling companies to respond quickly to external shocks while maintaining continuity, quality, and profitability.

Use analytics to adapt to an evolving market landscape

Consumer behaviors can change quickly, influenced by a variety of factors such as economic conditions, technological advancements, and social trends. Advanced analytics can help brands track these changes and make informed decisions about product adjustments and marketing strategies.

For example, when customers start looking for products using words like “renewable,” “locally-sourced,” or “ethically manufactured,” companies can innovate and tailor their content to meet new demands. This proactive approach ensures that messaging and marketing stay relevant and competitive, even in the face of unexpected changes.

Composable business models to stay agile

Embracing composable business models can be the key to unlocking new levels of flexibility and responsiveness. Composable models are designed to integrate diverse systems and processes, allowing businesses to quickly reconfigure their operations in response to various external factors. For example, when new marketplaces like Temu or TikTok Shop emerge, you can add a syndication module or connector quickly.

Composable platforms typically offer open APIs and connectors, making them easy to integrate with new tools, marketplaces, or data sources as they emerge. You’re not locked into a single vendor or rigid monolith; conversely, composable models fuel innovation, enabling teams to experiment with different configurations and solutions without the fear of disrupting the entire system.

Syndigo’s PXM Tools Maximize Your Preparedness

In today’s dynamic and swiftly changing market, a comprehensive but flexible solution is the key to success. With the breadth and depth of its composable solution, Syndigo PXM is the solution to consider when trying to prepare for an unpredictable future. Whether you are a brand or a retailer, Syndigo PXM enables you to rapidly adjust their product information and strategies in response to market changes.

Syndigo’s point solutions are engineered to provide the flexibility and command necessary to manage product information effectively, regardless of market shifts. Syndigo MDM provides a single source of truth, seamlessly integrating master data from all domains and from multiple sources to ensure that every detail is current and consistent across all platforms. This integration is essential for maintaining a unified brand presence and guaranteeing that customers access the most accurate information, be it online, in-store, or via a mobile app. Syndigo MDM’s business rules ensure that your data is reliable and compliant with evolving regulations, giving you a big leg up in your preparedness.

Syndigo’s Vendor Central streamlines vendor data management, eliminating inefficiencies, delays, and inconsistencies. By replacing spreadsheets and disconnected portals, it simplifies onboarding, validation, and synchronization, ensuring accurate data and improving supply chain performance.

Syndigo’s powerful analytics tools provide deep insights into customer behavior, market trends, and the performance of your products. By leveraging these analytics, you can make faster, more informed strategic decisions.

Most importantly, Syndigo PXM is built to seamlessly integrate with your existing systems, providing the flexibility and agility you need to keep your business moving forward. Whether it’s your ERP, CRM, or e-commerce systems, Syndigo ensures that all parts of your business are aligned and working together.

Contact us to learn more

Leading companies are already using Syndigo’s PXM tools to build resilience into their commercial strategies. Ready to transform your business with the tools that enhance flexibility and resilience? Contact us to learn more about how Syndigo can help. Together, we will create a strategy that not only withstands the challenges of today but also positions you for success tomorrow.

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