Frequently Asked Questions

By acquiring Taggstar, Syndigo is expanding the Syndigo Product Experience Cloud to include a critical part of the shopper’s journey: confidence to purchase through context-driven engagement. Syndigo provides the Product Experience Cloud (PXC), delivering a single source of truth for product content including structured attributes, imagery, enhanced content, and syndicated User Generated Content (UGC) from PowerReviews—all channel-ready, compliant, and optimized for retailers and marketplaces. Taggstar extends the PXC with Social Proof Messaging bringing contextual cues and product badges directly into the Product Detail Page (PDP). Together, they amplify product content, enhance shopping experiences, and drive higher conversions.

With Taggstar, Syndigo’s Product Experience Cloud becomes the first and most comprehensive Product Experience Management (PXM) solution to combine enriched, compliant product content, Ratings and Reviews from PowerReviews, Social Proof Messaging, and real-time AI-driven shopper engagement. Social proof, contextual cues, and product badges turn static product data into personalized, persuasive experiences, amplifying trust, guiding shoppers, and driving conversions across all digital channels.

The acquisition adds confidence to the Syndigo Product Experience Cloud at a critical moment in the shopper journey: the moment of decision. Taggstar’s dynamic Social Proof Messaging, contextual cues, and product badges engages shoppers at the right time, building trust, answering questions, and turning hesitation into confident purchase decisions.

Absolutely. With Taggstar, we’re introducing Social Proof Messaging: real-time product activity, behavioral messaging, contextual attribute messaging, and dynamic badging—all of which drive trust, action, and conversion.

For the latest updates, reach out to your representative or visit our acquisition page.

Yes. The acquisition enables you to select from the complementary capabilities offered by both Syndigo and Taggstar, building a composable solution tailored to your needs.

Your current investments are equipped for the future. Current customers will find that by adding real-time shopper feedback and contextual messaging, they can further build trust with shoppers and accelerate conversion. Visit our acquisition page or speak with your representative to learn more.

Taggstar’s solutions will continue to operate as-is, under the Syndigo umbrella.

No immediate changes are planned. Existing contracts will be honored, and any future pricing or packaging updates will be handled transparently and with customer value in mind.

For now, there is no change to existing SLAs or point of contact for support. We will continue to provide clear updates on support structures and service level agreements ensuring you have the guidance and assistance you need.