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ContentCast

Last Updated: February, 2023

1. Client Rich Content Pages

Client shall be granted access to the 1WorldSync ContentCast Client Portal to import Client RichContent and create Rich Content Client product content page(s) (“Client Rich Content Page(s)”) basedon the Rich Content Template Page. Client may add and/or edit Client Rich Content. 1WorldSync maymake the Client Rich Content Pages available to the 1WorldSync Network through the 1WorldSyncservices. Each unique Client Rich Content Page shall count as a new page for the purpose of thisservice. Multiple Client product part numbers may be associated to a page at no additional charge,except where specific recipients require pages to be specific to a single part number. There shallbe no fee for any updates to the existing Client Rich Content Pages if done by the Client. However,any updates to existing Client Rich Content Pages by 1WorldSync at Client’s request shall be subjectto an additional fee under 1WorldSync’s Rich Content Page Creation Service.

2. Selected Market Syndication

Client may access the 1WorldSync ContentCast Client Portal to import Client Rich Content and create aset number of Client Rich Content Pages in accordance with the Client’s Subscription Configurationas specified in the Order Form. Client may add and/or edit Client Rich Content. 1WorldSync may makethe Client Rich Content Pages available to the 1WorldSync Network through the 1WorldSync services inthe selected Market.

3.Selected Recipient Syndication

*Available for certain selected Market only

Client may access the 1WorldSync ContentCast Client Portal to import Client Rich Content to create aset number of Client Rich Content Pages in accordance with the Client’s Subscription Configurationas specified in the applicable Order Form. Client may add and/or edit Client Rich Content.1WorldSync may make the Client Rich Content Pages available to the Recipient(s) set forth in theOrder Form.

4. Custom Client Feed Processing Setup

As an Add-on Service, Client may purchase a special formatting service which includes setup andmapping of custom data feeds provided by the Client.

5. Custom Client Feed Processing

As an Add-on Service, Client may purchase a special formatting service which includes processing andmaintenance of the Client Data Feed in the format mutually agreed upon by the Parties. Changes tothe feed or feed format may result in additional Fees.

6. Rich Content Page Creation

For Client’s pages that are already in syndication as of the Effective Date, and upon Client’srequest and 1WorldSync’s approval (email acceptable), 1WorldSync will assist in creating the ClientRich Content Pages for such product, including up to two rounds of revisions performed by 1WorldSyncfor an additional fee as part of 1WorldSync’s Rich Content Page Creation Add-on Service. Any otherClient Rich Content Pages will be created by Client directly through the ContentCast system.

7. Recipient Specific Rich Content Page

Special content format for the Client Rich Content Page which complies with Recipient’s requirements.Client is solely responsible to comply with all applicable Recipient technical and legalrequirements in relation to the Recipient format.

8. Additional Pages

For an additional fee, Client can increase the number of pages associated with its SubscriptionConfiguration through an additional, mutually executed order form or amendment.

9. Support Levels

1WorldSync will make its Help Center andSilver Level Support available to Client to assist with setup and service use. CustomTraining and/or enhanced level support (Gold level) can be purchased for an additional fee.

Silver

Includes:

Gold

Includes:

Platinum

Includes:

Enhanced Support Package (Silver to Gold upgrade)

*must be purchased in conjunction with one or more annual service subscriptions, and is an annual feethat can be used as applicable to Client’s unique service offering. Enhanced support packagedefaults to standard support if the upgrade is not renewed.

Includes:

**Service upgrade is only available to silver customers who move from the support team to adedicated Customer Care Advocate. Hourly time limits shall be observed and fulfilled in a reasonablemanner that is meaningful to the customer.

Join the leading platform for product content orchestration.

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