Data Sync Direct

This Product Description describes the application functionality provided by the 1WorldSync DataSync Direct (DSD) product information management application (“DSD Services”) and is effectiveas of the date shown above. This Product Description forms part of the Agreement to provideCompany with the DSD Services. Capitalized terms used but not defined herein have thedefinitions assigned to them in the 1WorldSync DSD Services Agreement.

1. Capabilities

The DSD Services provide a complete solution for Product Information Management and Global DataSynchronization Network (GDSN) participation by suppliers, recipients, and middle-tier parties.Company can easily manage product information and related digital content, comply with GDSN andgovernmental standards, assure the quality of your product data and automate the process fromthe creation to syndication.

The following are key features and capabilities provided by the DSD Services:

• Aggregates all product information submitted into the Software to provide a single locationfor disparate information.
• Browser based product information management which allows users to search and browse,maintain item attributes as well as launch messages to the 1Worldsync Item ManagementPlatform directly from Company’s browser.
• The DSD Services support all GDSN Validation rules, to ensure GS1 Compliance. Additionally,the functionality allows for users to define their own validations to run against their databased on internal processes and policies.
• Manages the choreography of messaging between application and datapool, including errors andwarnings.
• The administrative capabilities provide super users / administrators the ability toconfigure DSD to best fit the organization’s needs.
• Event driven workflow management:
  • Enables collaborative approach to collecting product data as well as enabling anapproval process.
  • Both concurrent and linear workflows to assure data governance and qualityassurance. DSD can be configured to ensure that the appropriate stakeholders withinCompany are initiating or reacting to the process steps.
• The DSD Services extend your Item-of-Record to support additional GTIN attributes requiredby GDSN standards and non-GDSN requirements.
• Supplier Dashboard which provides a real-time view of key performance indicators and othercritical data. Drill-down capability is built-in to allow users to click on any key metricand view the search results within Quick Browse Standalone.
• Workflow management that provides event notifications when new items or updates to existingitems are published. Other events can be triggered to collaborate with internal team memberson a specified item
• Export capability that allows GDSN compliant data to be integrated into recipient backendsystems.
• Clone functionality that provides the capability for you as a data recipient to clone theGTIN data and assign your Information Provider GLN in LDSD and publish from LDSD to yourdata recipients.
• Integrates with backend systems, providing capabilities to map / translate data frommultiple sources, as well as various formats (XML, flat file, CSV, etc.)

Applicable to supplier and recipient organizations, as well as middle-tier parties, the DSDServices provide a full suite of capabilities in support of full end-to-end product informationmanagement.

2. Implementation Options

Implementation support may be required for utilization of the DSD Services. This implementationwork shall be set forth in a separate Statement of Work with 1WorldSync and requires the paymentof additional fees.

For clarification, 1WorldSync supports three (3) infrastructure models on which to implement theData Sync Direct application, these are:

1. Physical Infrastructure managed by Company.This includes physical servers that are in the custody of and managed by Company. For use ofthis infrastructure, Company is responsible for all costs and maintenance activity relatedto the hardware and associated software i.e., operating system, database, etc. Additionally,Company is responsible for providing access to the hardware to 1WorldSync resources for thepurpose of implementation.
2. Virtual hardware environment managed byCompany. This includes virtual machines that are configured and managed byCompany running on private infrastructure or hosted in a cloud environment. For use of thisinfrastructure, Company is responsible for all costs and maintenance activity related to thehosting, if applicable, hardware and associated software i.e., operating system, database,etc. Additionally, Company is responsible for providing access to the hardware environmentto 1WorldSync resources for the purpose of implementation.
3. Virtual hardware environment managed by1WorldSync. This includes virtual machines that are configured and managed by1WorldSync in a cloud environment. For use of this infrastructure, 1WorldSync is responsiblefor all maintenance activity related to the hardware and associated software i.e., operatingsystem, database, etc. Fees associated with the hosting environment are the responsibilityof 1WorldSync but are included in the licensing and associated fees proposed by 1WorldSyncto Company. 1WorldSync is responsible for providing access to the hardware environment toCompany resources for the purpose of implementation and use of the application.

3. Requirements

In order to use the DSD Services, Company must have correctly adopted the applicable validations,product identification and attribute standards to support their intended product datasyndication methods i.e., GDSN, recipient proprietary, etc. Company is strongly advised toreview the applicable documentation for selected the product data syndication methods andCompany’s data recipients on the preparation of product content to be published to them.Furthermore, Company must maintain the following:

• Databases:
  • SQL Server 2016 or higher
  • Oracle 12C or higher
• Operating Systems:
  • MS Server 2021 or 2016

4. Data and Content Maintenance

The DSD Services allow Company to aggregate and maintain its content via the web user interfaceprovided as part of the DSD Services. For syndication, product data and associated content willbe delivered to the 1WorldSync Item Management platform via machine-to-machine messaging. Accessto the Item Management Platform shall be subject to a separate written agreement between theParties. If Company desires to provide its data through multiple nodes or AS2 connections,Company will be required to contract and pay for additional Professional Services. UponCompany’s request, 1WorldSync will provide Company with a custom quote and Statement of Work forsuch Professional Services. Additionally, company is responsible for integrity of data andcontent, as persisted on the Software. To enable machine-to-machine messaging to the 1WorldSyncsystem, one or more protocols may be used. These can include:

• Data and Content Distribution to Proprietary End-points – Product contentis shared with recipients by a variety of mechanisms, based on recipient specificrequirements. These mechanisms may include, for example, AS2, REST API, UI File Downloads,or other means of electronic transmission of data.
• AS2 – Users using the Applicability Statement 2 “AS2” standard forcommunications must adhere to the following rules:
  • Multiple, simultaneous (close in time) business transactions for a given companymust be sent via batch messages and not in multiple, individual messages. Themaximum number of documents allowed in a single XML message is 1000. Sending XMLmessages of a specific type (for example, Catalog Request) must not be any morefrequent than once every 5 minutes unless the message contains at least 1000documents.
  • The “listener” endpoint must be running during processing of messages until alltransactions are processed and reconciled. (The AS2 “listener” is the client-sidesoftware/routine that waits for the response message and prevents inadvertent Denialof Service attacks that may result in deactivation.)
  • Users must provide around the clock (24 x 7) technical phone contact
  • Users must use an AS2 solution that is certified by DGI (Drummond Group Inc.)
  • No more than 10 concurrent connections are allowed.
  • Must be able to use publicly available hostnames (not IP addresses).
  • When sending an asynchronous message and receive a HTTP 200 response but no MDN,wait at least an hour to retry sending the message again. The number of retriesshould be limited to 3.
  • The maximum file size or XML message size is 75MB.

5. Support

Technical Call Center. 1WorldSync provides technical support for data loading issues,error-management, and transactional functions not available externally at 1-866-280-4013 or viaemail at technicalsupport@1worldsync.com.Administrativeand Billing Support. For administrative and billing issues, please contact 1WorldSynccustomer support at 1-866-280-4013 or at businesssupport@1worldsync.com.OnlineDocumentation and Reference. All 1WorldSync customers receive access to 1WorldSync’sproprietary online reference library, known as the 1WorldSync Solution Center. Access is limitedto individuals who have been registered by 1WorldSync as authorized users of the 1WorldSyncSystem. The 1WorldSync Solution Center can be found on the 1WorldSync website at www.1worldsync.com.

6. Implementation and Training

As part of the DSD Services, Company will receive access to 1WorldSync-sponsored web seminarsthat provide basic training related to 1WorldSync applications. Company will also be assigned a1WorldSync implementation project manager, who will be Company’s single point of contact asrelated to the implementation process.

7. Test Environment

Company will receive access to 1WorldSync Item Management test environment as needed inaccordance with its usage of the DSD Services and the 1WorldSync platform to send data to othertrading partners via GDSN and other Connectors.

8. Community Updates

Company is entitled to receive relevant community updates and other newsletter publications asoffered by 1WorldSync.